Articles

 Are there any account startup fees?

Article Updated This article has been consolidated The answer to this question is now...

 Credit Card Charge Declined / Failure

We apologize for the inconvenience, but your credit card charge has been declined. We...

 How do I recover my client area password?

To recover your client area password at Ultra Web Hosting, you can follow these steps: Go to...

 How do I switch my account to another person?

To switch your hosting account or domain registration to another user, please have that user...

 How do I view/change my account information?

Article Updated This article has been consolidated Account management is covered in our...

 How to View Invoices for Your Account

Billing | Updated March 2026 All your invoices, payment history, and billing details are...

 I thought my service did not expire until xx/xx? What is this invoice?

Why Did I Receive an Invoice Before My Service Expires?   Our billing system generates...

 Is billing automatic?

Is Billing Automatic?   Yes, if you have a credit card on file, your hosting invoices are...

 Placing payment for an overdue invoice

To place payment for an overdue invoice, please log into your billing account @...

 Updating a credit card

To update your credit card with Ultra Web Hosting, you can follow these steps:   Log in to...

 When do you bill?

Article Updated This article has been consolidated Billing schedule information is now...