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Our Uptime Guarantee is very simple. We guarantee that your web site will experience 99% or...
Are sites backed up?Yes, we perform free backups both locally and remotely for accounts 5GBs and less on our shared...
Are the supported features apps included in hosting plans?The supported section is a list of apps that you can install on our servers with no problems. We...
Are there any account startup fees for hosting?There is no account startup fee. Terms from a single month all the way up to three years are...
Are there any size limits to my mailbox?None. You can have as large of a mailbox that will fit inside your account space.
Can I check my email from the web if I am away from my computer?Yes, we will provide you with a web site address so you can check and respond to your email...
Can I create a website in Apple iWeb and publish it to your service?Absolutely! Just use the "Publish To" link in iWeb then select "FTP Server". In this section...
Can I have an account without a domain?Of course! We can set you up with yourname.ultrawebhosting.com.
Can I have multiple domains point to the same website?Yes. This service is commonly referred to as domain parking and allows you to have as many...
Can I have multiple domains pointed to the same site?Yes, by going into control panel, selecting Parked Domains, and adding additional domains you can...
Can I have multiple websites with one account?Yes! We have plans which include the ability to have many websites hosted under a single...
Can I install forums or blogs?Absolutely! We even provide easy installation of forums/messageboards and blogs with...
Do You Allow Offsite Storage Only?Accounts with our services may not be used for file storage purposes of files not related to...
Do you automatically request my domain name be transferred?If you requested to do so on the order form, once the domain is unlocked and a EPP transfer...
Do you charge for changes in mx records?Its free! Simply go into your control panel, click mail manager, modify mail exchanger and you...
Do you give PHPMyAdmin access?Yes, we provide PHPMyAdmin along with an easy interface for adding databases and user accounts.
Do you host adult oriented websites?Sorry, we do not host adult websites.
Do you offer a money-back guarantee?We offer a 30-Day money back guarantee on hosting services if you are not satisfied within the...
Do you offer any kind of web stat programs?We offer four different web stat progams. Analog, Awstats, Webalizer and now Urchin. Analog...
Do you support ASP?Yes we do! When purchasing a plan select our ULTRA Unlimited plan. Then contact us to be placed...
Do you support Curl?Yes, we install Curl and Curl/SSL on all of our servers.
Do you support IonCube?Yes, we run IonCube on all of our servers. By default nothing is required and it is already...
Do you support MySQL and PHP?Yes! We support MySQL and PHP. Many popular PHP apps can be installed right from our control...
Do you support XML?Yes, our servers support XML.
Do your servers support Zend Optimizer / Zen Guard Loader?Yes! We install Zend Optimizer / Zen Guard Loader on all of our servers!The Zend Guard Loader is...
Does it matter what operating system I run on my home computer?No, you do not have to be running 64-bit CentOS Linux to use our web hosting services. This is...
Does Ultra Web Hosting handle domain registration?Yes! We provide a full domain management system which you will receive information for when...
Does Ultra Web Hosting have Windows NT webservers?We no longer support Windows servers. Our Enterprise Linux servers support ASP and FrontPage...
Does Ultra Web Hosting host foreign domains?Absolutely! Ultra Web Hosting currently hosts all domain name extensions.
How do I check to make sure my desired domain name is not taken?Our domain name search can check for domain name availability across over many domain name...
How do I know its safe to use my credit card on your website?Safety is a large concern with us. Our secure domain order form uses an SSL connection provided...
How do I purchase a domain name from Ultra Web Hosting?There are several ways to purchase a domain with us. If you are ordering a hosting package,...
How do I transfer my existing domain to Ultra Web Hosting?Simply complete the order process for a hosting plan. If you only wish to transfer the domain,...
How do you bill for your hosting services?If you pay by credit card you will be automatically charged on the anniversary date of your...
How fast are your web servers?We like speed as much as you and will not skimp on this. We run powerful Dell 2x Quad Intel Xeon...
How long does it take before my new domain name is active?New registrations generally point to your hosting account with us within 5 minutes to 24 hours...
How long does it take to setup my account?Hosting plans are setup and activated immediately upon approval. We may contact you to verify...
How long does it take to transfer my existing domain name?This pretty much depends entirely on the Administrative and Technical Contacts, and the original...
Is there a daily transfer or download limit?There are no limits. As long as your site is not found to slow down the server dramatically there...
New registrations are generally ready immediately to 24 hoursUltra Web Hosting welcomes clients whether they are registering a new domain or transferring an...
What are the fees for a new domain name?Domain name registration fees are only $13.95 a year for most domains.
What happens if I go over my bandwidth limit?Our system will not allow you to go over your bandwidth limit. Most sites require very little...
What is web hosting and why do I need it?To have a web site on the internet you first need to have a web server. Unfortunately, owning a...
What kind of servers will my web site be hosted on?We like speed as much as you and wont skimp on this. We run powerful Dell Dual Intel Xeon...
What methods of payment do you accept?We accept payment via Visa, Mastercard, American Express, Discover, Novus, Paypal, checks and...
What type of connection does Ultra Web Hosting have to the Internet?Our web servers are hosted in the most reliable, redundant and speedy data centers available....
What website design software do you support?Our web servers support all major design programs that support FTP uploading/publishing.
Who must approve the transfer of my domain name?On your domain name record, there is listed a Registrant, Administrative and Technical Contact....
Will I be able to access my domain name with or without the www?Yes, all clients can access their website with and without the www. In other words, you can...
