Articles

 Are there any account startup fees?

Free Account Setup We offer free account setup for all of our shared web hosting plans. This...

 Credit Card Charge Declined / Failure

We apologize for the inconvenience, but your credit card charge has been declined. We...

 How can I view invoices for my account?

Go to the Ultra Web Hosting client area: https://my.ultrawebhosting.com/. Sign in with your...

 How do I recover my client area password?

To recover your client area password at Ultra Web Hosting, you can follow these steps: Go to...

 How do I switch my account to another person?

To switch your hosting account or domain registration to another user, please have that user...

 How do I view/change my account information?

You can view and make changes/updates to your account through your billing account.Your billing...

 I thought my service did not expire until xx/xx? What is this invoice?

This can occur for several reasons but most often it is a domain registration renewal. Hosting...

 Is billing automatic?

Yes. As long as you credit card information is up to date in your billing account, billing will...

 Placing payment for an overdue invoice

To place payment for an overdue invoice, please log into your billing account @...

 Updating a credit card

To update your credit card with Ultra Web Hosting, you can follow these steps:   Log in to...

 When do you bill?

Choose the billing term that's right for you!   We offer a variety of billing terms to fit your...