Billing | Updated 2026
If you have forgotten your client area password (the login at my.ultrawebhosting.com, not cPanel), you can reset it using the password reset link on the login page.
Reset Steps
Use "Forgot Password?" on the login page
- Go to my.ultrawebhosting.com
- Click "Forgot Password?"
- Enter the email address associated with your account
- Check your email for the reset link
- Click the link and set a new password
Client Area vs cPanel
Your client area password and cPanel password are separate. Resetting one does not change the other. To change your cPanel password, see How to Change Your Password. If you cannot access either, see Unable to Login to Control Panel.
If you no longer have access to the email address on the account, contact support with your account details for manual identity verification.
Cannot Access Your Email?
If the reset email goes to an address you no longer have access to, we can update it after verifying your identity.
Open a Support TicketQuick Recap
- Click "Forgot Password?" on the login page
- Enter your account email
- Check email for reset link
- Client area and cPanel passwords are separate
- No email access? Contact support for manual verification
Account access · Last updated March 2026 · Browse all Billing articles
