How do I recover my client area password?

Lost password resetYou may re-acquire your client area password at any time by visiting

Enter your billing account email address and a new password will be generated and sent for you. If you have a secret question setup, you will be prompted for the answer. If you are unsure what your email address you have setup, or no longer have access to it, contact our support team and we will be happy to assist you.  is or otherwise no longer have access to your email account, please contact our sales team and we would be more than happy to assist you in recovering your account after you answer a few questions about your information.

Once your password has been reset, you may change it to whatever you like while logged into the client area.

  • 161 Users Found This Useful

Was this answer helpful?

Related Articles

Credit Card Charge Declined / Failure

Our credit card system is now more stringent than before for card holder security. As a result,...

Are there any account startup fees?

Account setup is free on our shared web hosting plans! There are no necessary annual or six...

Placing payment for an overdue invoice

To place payment for an overdue invoice, please log into your billing account @...

I thought my service did not expire until xx/xx? What is this invoice?

This can occur for several reasons but most often it is a domain registration renewal. Hosting...

When do you bill?

  Every month or year from the day you sign up depending on selected service. You will receive a...