I thought my service did not expire until xx/xx? What is this invoice?

This can occur for several reasons but most often it is a domain registration renewal. Hosting service and domain registration are two different services where as hosting gives you the ability to have your website shared on the internet. The domain registration is your domain name and it is required to renew it depending on its renewal term. If you have any account upgrades this would be another reason you would receive an extra invoice. 

  • 170 Users Found This Useful

Was this answer helpful?

Related Articles

When do you bill?

Choose the billing term that's right for you!   We offer a variety of billing terms to fit your...

How do I view/change my account information?

You can view and make changes/updates to your account through your billing account.Your billing...

Credit Card Charge Declined / Failure

We apologize for the inconvenience, but your credit card charge has been declined. We...

Are there any account startup fees?

Free Account Setup We offer free account setup for all of our shared web hosting plans. This...

How do I switch my account to another person?

To switch your hosting account or domain registration to another user, please have that user...