Our hosting plans are designed for hosting websites, not for using as offsite file storage or backup repositories. Here is what our Acceptable Use Policy covers regarding storage.
Hosting plans are for active websites
Disk space on shared and reseller plans is intended for website files, databases, and email directly related to your hosted website. Using a hosting account solely as file storage (backup archives, media libraries not served to visitors, personal file storage) is not permitted under our Acceptable Use Policy.
01. What Is Allowed
- Website files (HTML, CSS, JS, PHP, images, etc.)
- Databases used by your website
- Email accounts for your domain
- Backups of your hosted website (reasonable size)
- Media files served to your website visitors
02. What Is Not Allowed
- Using the account purely as a file dump or backup storage
- Storing large archives, ISO files, or software distributions not related to your website
- Running the account as a personal cloud storage service
If you need dedicated file storage, cloud storage services like Google Drive, Dropbox, Amazon S3, or Backblaze B2 are designed for that purpose. For website backups, see How to Back Up Your Website.
For full plan details, see Pre-Sale FAQ and Understanding Disk Space.
Questions About Your Plan?
Open a Support TicketQuick Recap
- Hosting is for active websites, not file storage
- Website files, databases, and email are the intended use
- Backups of your website are fine in reasonable amounts
- Use cloud storage for file archiving and personal storage
- VPS and dedicated plans have more flexibility
Acceptable use policy · Last updated March 2026 · Browse all Purchase Questions
