Server does not support TSL Connections

I received an error message when checking my email "Server does not support TSL Connections." what does this mean?

This error will occur when a new security certificate has been installed on the server and you have the old security certificate still setup in your email client.
This can happen from time to time while we stay on top of security.

To correct this you will just need to remove the old security certificate from your email client then install the new one.

As an alternative you may disable it in your email client.


  • 155 Users Found This Useful

Was this answer helpful?

Related Articles

Emails Bouncing Back

If emails sent to your account bounce back to the sender with the following message...A message...

Domain has exceeded the max defers and failures per hour

You may receive the following error message. "Domain has exceeded the max defers and failures per...

Setting Up Email on a Galaxy Device

From the home screen, tap Apps. Scroll to and tap Email.Enter your Email address and Password,...

Server Error 0x800CCC90, Error Number 0x900CCC92

There are many reasons for the above error. Make sure you are using username@yourdomain.com...

How to use Gmail for email with a hosting account with us

cPanel MX records Introduction To update your MX records with this Domain Name System (DNS)...