I received an error message when checking my email "Server does not support TSL Connections." what does this mean?
This error will occur when a new security certificate has been installed on the server and you have the old security certificate still setup in your email client.
This can happen from time to time while we stay on top of security.
To correct this you will just need to remove the old security certificate from your email client then install the new one.
As an alternative you may disable it in your email client.
- 155 Users Found This Useful
Related Articles
What URL should my users go to to get their webmail - I don't want them to log in to the control panel just to get their email
Use ... webmail.yourdomain.com
Greatly Reduce SPAM
This knowledge base article is filled with great tips on setting up your account to reduce 99.9%...
Outlook: Error 0x800C013C When You Receive E-mail Messages
When you try to receive e-mail messages in Outlook Express, you may receive the following error...
Does email on the server count towards my allotted space?
Yes. Any e-mail you have stored on the server counts as storage for your account. This is one...
How can I report someone that is spamming me?
If you have an account with us and continue to get spam'd there are a few steps you can take....