Server does not support TSL Connections

I received an error message when checking my email "Server does not support TSL Connections." what does this mean?

This error will occur when a new security certificate has been installed on the server and you have the old security certificate still setup in your email client.
This can happen from time to time while we stay on top of security.

To correct this you will just need to remove the old security certificate from your email client then install the new one.

As an alternative you may disable it in your email client.


  • 155 Users Found This Useful

Was this answer helpful?

Related Articles

Are the master mail account and system account password the same?

Yes. Changing your system password will change your master email account password.  

Outlook: When Opening Outlook Express Macintosh Edition: An Error Occurred While

When you start Outlook Express for Macintosh, you may receive the following error message: An...

Greatly Reduce SPAM

This knowledge base article is filled with great tips on setting up your account to reduce 99.9%...

How do I block emails containing zip attachments

For blocking .zip attachments you will want to use the "Account Level Filtering" area of your...

Can I add and create email addresses or add aliases?

In the control panel go to Mail. There you can create email accounts, remove, read (webmail, add...