Server does not support TSL Connections

I received an error message when checking my email "Server does not support TSL Connections." what does this mean?

This error will occur when a new security certificate has been installed on the server and you have the old security certificate still setup in your email client.
This can happen from time to time while we stay on top of security.

To correct this you will just need to remove the old security certificate from your email client then install the new one.

As an alternative you may disable it in your email client.


  • 155 Users Found This Useful

Was this answer helpful?

Related Articles

Outlook: Unable to logon to the server using Secure Password Authentication

Outlook Express is setup to use Secure Password Authentication. Go to 'Tools' -> 'Accounts...'...

What is POP3 Email and why do I need it?

A POP3 email address is a standard email address, such as the one you may already have with your...

Why can I not send email?

It is possible your internet service provider may be blocking you from sending email outside of...

Cannot write to cache directory /tmp/horde

When I try to access web mail in the cpanel and get this messageA fatal error has occurred...

How to use Gmail for email with a hosting account with us

cPanel MX records Introduction To update your MX records with this Domain Name System (DNS)...