Server does not support TSL Connections

I received an error message when checking my email "Server does not support TSL Connections." what does this mean?

This error will occur when a new security certificate has been installed on the server and you have the old security certificate still setup in your email client.
This can happen from time to time while we stay on top of security.

To correct this you will just need to remove the old security certificate from your email client then install the new one.

As an alternative you may disable it in your email client.


  • 153 Users Found This Useful

Was this answer helpful?

Related Articles

550 Access denied - Invalid HELO name (See RFC2821 4.1.1.1)

The 550 Access denied - Invalid HELO name (See RFC2821 4.1.1.1) error can occur if your rDNS...

How to use Gmail for email with a hosting account with us.

cPanel MX records Introduction To update your MX records with this Domain Name System (DNS)...

Outlook: Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail

When you try to send and receive e-mail, you may receive one of the following error messages:...

Setting Up Email on an iPhone or iPad

Tap SettingsTap Accounts & PasswordsTap Add Account Tap Other (bottom)Tap Add Mail Account...

Greatly Reduce SPAM

This knowledge base article is filled with great tips on setting up your account to reduce 99.9%...