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Missing Folders in Roundcube Webmail
If your folders (Sent, Drafts, Trash, Junk, or custom folders) are not showing in Roundcube webmail, they need to be subscribed.
How to Fix
- Log into Roundcube webmail
- Click Settings (gear icon) in the left sidebar
- Click Folders
- You will see a list of all available folders with checkboxes. Check the folders you want to see in your folder list.
- Click Save
The missing folders should now appear in your mailbox sidebar. This is an IMAP subscription issue, not a data loss issue. Your messages are still on the server even when the folders are not visible.
If a folder does not appear in the subscription list at all, it may not have been created yet. You can create new folders from the same Settings > Folders screen by clicking the + button.
