Outlook: Error Message: The Message Cannot Be Sent

When you attempt to send an e-mail message in Outlook Express, you may receive the following error message:

The message cannot be sent. An error has occurred.
When you attempt to save or close the e-mail message, you may receive the following error message:

Cannot save this message.

CAUSE
These error messages can occur if your e-mail address is missing from the E-Mail Address box in the properties of the account you are using to send the e-mail message.

RESOLUTION
To resolve this issue, follow these steps in Outlook Express:


On the Tools menu, click Accounts.
Click the Mail tab, click the account you want to use to send the e-mail message, and then click Properties.
On the General tab, type your e-mail address in the E-Mail Address box.
Click OK, and then click Close.

  • 429 Users Found This Useful

Was this answer helpful?

Related Articles

What port does POP3 run on?

Ultra Web Hosting POP3 server runs on port 110. This is important but probably not needed for...

How do I make Outlook leave a copy of my messages on the server?

With Microsoft Outlook, it's possible to leave a copy of each message on the mail server after...

Does email on the server count towards my allotted space?

Yes. Any e-mail you have stored on the server counts as storage for your account. This is one...

Updating Outlook SSL Certificate

You may want to install SSL for your email or update an existing certificate you had installed...