Outlook: Error Message: The Message Cannot Be Sent

When you attempt to send an e-mail message in Outlook Express, you may receive the following error message:

The message cannot be sent. An error has occurred.
When you attempt to save or close the e-mail message, you may receive the following error message:

Cannot save this message.

CAUSE
These error messages can occur if your e-mail address is missing from the E-Mail Address box in the properties of the account you are using to send the e-mail message.

RESOLUTION
To resolve this issue, follow these steps in Outlook Express:


On the Tools menu, click Accounts.
Click the Mail tab, click the account you want to use to send the e-mail message, and then click Properties.
On the General tab, type your e-mail address in the E-Mail Address box.
Click OK, and then click Close.

  • 429 Users Found This Useful

Was this answer helpful?

Related Articles

Outlook: Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail

When you try to send and receive e-mail, you may receive one of the following error messages:...

Can I add and create email addresses or add aliases?

In the control panel go to Mail. There you can create email accounts, remove, read (webmail, add...

Is port 587 available for email sending?

Yes, port 587 is available for SMTP sending with or without TLS/SSL.

Why can I not connect to the mail server?

There are several reasons why you may not be able to connect to the POP3 server, and thus, not be...

How do I make Outlook leave a copy of my messages on the server?

With Microsoft Outlook, it's possible to leave a copy of each message on the mail server after...