Outlook: Error Message: The Message Cannot Be Sent

When you attempt to send an e-mail message in Outlook Express, you may receive the following error message:

The message cannot be sent. An error has occurred.
When you attempt to save or close the e-mail message, you may receive the following error message:

Cannot save this message.

CAUSE
These error messages can occur if your e-mail address is missing from the E-Mail Address box in the properties of the account you are using to send the e-mail message.

RESOLUTION
To resolve this issue, follow these steps in Outlook Express:


On the Tools menu, click Accounts.
Click the Mail tab, click the account you want to use to send the e-mail message, and then click Properties.
On the General tab, type your e-mail address in the E-Mail Address box.
Click OK, and then click Close.

  • 429 Users Found This Useful

Was this answer helpful?

Related Articles

Outlook: Error Message: 0x800CCC0B

First try restarting your computer. If the error persists try removing the mail account from your...

550-not permitted to relay through this server

The error message "550-not permitted to relay through this server" means that the server you...

Can I add and create email addresses or add aliases?

In the control panel go to Mail. There you can create email accounts, remove, read (webmail, add...

503 valid RCPT command must precede DATA

When attempting to send email you receive the following message in your mail client software:...

How do I make Outlook leave a copy of my messages on the server?

With Microsoft Outlook, it's possible to leave a copy of each message on the mail server after...