Yes, on Ultra Web Hosting your cPanel account password and your "master" or "system" email account password are the same. When you change your cPanel password, it also changes the password for the default email account associated with your cPanel username.
One password, two purposes
Your cPanel username has a default system email address (username@yourdomain.com). This account shares your cPanel password. Any additional email accounts you create in cPanel > Email Accounts have their own separate passwords that you set independently.
01. Changing Passwords
- To change your cPanel password (which also changes the system email password): See How to Change Your Password
- To change a specific email account's password: cPanel > Email > Email Accounts > Manage next to the account
Changing an individual email account's password does NOT change your cPanel password. Only the system/default account shares the cPanel password.
For security, we recommend creating separate email accounts for daily use rather than using the system account. This way you can share email credentials with team members without giving them your cPanel login. See How to Create Email Accounts.
Password Trouble?
If you cannot remember your cPanel or email password, you can reset it from the client area or contact support.
Open a Support TicketQuick Recap
- Yes, they are the same - cPanel password = system email password
- Additional email accounts have their own separate passwords
- Changing cPanel password changes the system email too
- Changing an email account password does NOT change cPanel
- Create separate accounts for daily email for better security
Account password management · Last updated March 2026 · Browse all Email articles
