When setting up email in Outlook, Thunderbird, your phone, or any other email client, you need to know your incoming and outgoing mail server names. For Ultra Web Hosting, the server name is simply mail.yourdomain.com.
mail.yourdomain.com
Replace "yourdomain.com" with your actual domain name. Use this for both incoming (POP3/IMAP) and outgoing (SMTP) server settings. For example, if your domain is example.com, your mail server is mail.example.com.
01. Complete Email Settings
Incoming Mail (Receiving)
- Server:
mail.yourdomain.com - IMAP Port: 993 (SSL/TLS) or 143 (STARTTLS)
- POP3 Port: 995 (SSL/TLS) or 110 (STARTTLS)
Not sure which protocol to use? See POP3 vs IMAP - Choosing the Right Protocol. In short, IMAP is best for most users because it syncs email across all your devices.
Outgoing Mail (Sending)
- Server:
mail.yourdomain.com - Port: 465 (SSL/TLS) or 587 (STARTTLS)
- Authentication: Required (same username and password as incoming)
Login Credentials
- Username: Your full email address (e.g.,
[email protected]) - Password: The password you set when creating the email account in cPanel
Use your full email address as the username, not just the part before the @. Entering just "john" instead of "[email protected]" will cause authentication to fail.
02. Step-by-Step Setup Guides
For detailed setup instructions specific to your email client or device:
- How to Set Up Email in Microsoft Outlook
- How to Set Up Email on Your iPhone or iPad
- How to Set Up Email on Android
- Thunderbird Email Setup and Errors
cPanel can auto-generate configuration instructions for your specific account. Go to cPanel > Email > Email Accounts, click "Connect Devices" next to your email account, and you will see ready-made settings for Outlook, Apple Mail, Thunderbird, and mobile devices.
Having Trouble Connecting?
If you cannot connect using these settings, check our Email Troubleshooting Guide or open a support ticket.
Open a Support TicketFrequently Asked Questions
What is my incoming and outgoing mail server name?
For Ultra Web Hosting the mail server is mail.yourdomain.com for both incoming and outgoing. Use it with SSL or TLS enabled. Your username is your full email address and your password is the mailbox password.
What ports and encryption should I use?
Use SSL/TLS with IMAP on 993 or POP3 on 995 for incoming, and SMTP on 465 or 587 for outgoing, with SMTP authentication enabled. These secure ports work in Outlook, Thunderbird, Apple Mail, and phones.
Where do I find my exact mail settings?
In cPanel open Email Accounts, choose your address, and click Connect Devices. That page lists the exact secure incoming and outgoing server names, ports, and settings, and offers automatic setup for common clients.
Should I use mail.yourdomain.com or the server hostname?
mail.yourdomain.com works once your domain points to us and SSL is issued. If you get a certificate name warning, use the server's own hostname shown in Connect Devices instead, which the certificate matches exactly.
Quick Recap
- Mail server is mail.yourdomain.com - Same for incoming and outgoing
- IMAP: port 993 (SSL) - For receiving email, syncs across devices
- SMTP: port 465 (SSL) or 587 (STARTTLS) - For sending email
- Username is your full email address - Not just the name before @
- Use "Connect Devices" in cPanel - For auto-generated setup instructions
Email configuration reference · Last updated November 2026 · Browse all Email articles
