Email and Webmail

How do I access webmail?

Updated November 2026 9,802 views 3 min read
Email | Updated November 2026

Webmail lets you check your email from any web browser without installing an app. Ultra Web Hosting includes three webmail clients with every account: Roundcube, Horde, and SquirrelMail. Here is how to access them.

01. How to Access Webmail

There are three ways to open webmail:

Option A: Domain URL

Type https://yourdomain.com/webmail in your browser. This is the easiest method and works for any email account on your domain.

Option B: Server URL

If your domain's DNS has not propagated yet, use the server hostname instead:

https://server.ultrawebhosting.com:2096

Replace server with your actual server name (shown in your welcome email).

Option C: Through cPanel

  1. Log into cPanel at https://yourdomain.com/cpanel
  2. Go to Email > Email Accounts
  3. Click "Check Email" next to the email address you want to access
  4. Select your webmail client (Roundcube is recommended)

02. Direct URL Access

You can bookmark direct URLs to skip the webmail selection screen:

  • Roundcube: https://yourdomain.com:2096/cpsess##########/3rdparty/roundcube/
  • Horde: https://yourdomain.com:2096/cpsess##########/horde/
Tip

The session token in the URL changes each login, so the simplest bookmark is just https://yourdomain.com/webmail which always works.

03. Which Webmail Client to Use

Legacy Option

Horde

Feature-rich but dated interface. Includes calendar, tasks, and notes. Useful if you need PIM features without a desktop client. See importing/exporting email in Horde.

04. Cannot Access Webmail

If you cannot reach the webmail login page:

  • Connection refused or timeout - your IP may be blocked by the firewall. Use our firewall unblock guide
  • Access denied error - see Webmail Access Denied for common causes
  • SSL certificate warning - if using the server hostname URL, the certificate may not match. Use your domain URL instead or see fixing SSL warnings
  • IP address changed error - see IP address changed error
  • Wrong password - reset your email password in cPanel > Email Accounts. Your email password is separate from your cPanel password
Prefer a Desktop or Mobile App?

Webmail is great for quick access, but for daily use you may prefer a dedicated email client. See our setup guides for Outlook, iPhone/iPad, or Android.

Need Help With Email?

If you are having trouble accessing webmail or setting up your email, our support team can help.

Open a Support Ticket

Frequently Asked Questions

How do I access webmail?

Go to your domain followed by /webmail (for example https://yourdomain.com/webmail), or the server on port 2096, and log in with your full email address and mailbox password. No app install is needed; it works from any browser.

What is the direct webmail URL?

Your domain plus /webmail is the simplest. You can also reach it through cPanel or at the server hostname on port 2096. Logging in with the full email address takes you to your mailbox and webmail client.

Which webmail client should I use?

Roundcube is the recommended client, being fast, modern, and actively maintained. Horde is being retired and SquirrelMail is legacy, so choose Roundcube and optionally set it as your default so logins open it directly.

Why can I not access webmail?

Usually a wrong password, a stale bookmark to an old URL, or your IP being firewall-blocked after failed logins. Confirm the full email address and password, use /webmail on your domain, clear your browser cache, and check for an IP block.

Quick Recap: Accessing Webmail

  1. Go to yourdomain.com/webmail in your browser
  2. Log in with your full email address and password
  3. Choose Roundcube for the best experience
  4. Bookmark the URL for quick future access
  5. Check firewall if you cannot connect at all

8,465 users found this article useful · Last updated November 2026 · Browse all Email articles

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