How do I access webmail?

Email | Updated 2026

Webmail lets you check your email from any web browser without installing an app. Ultra Web Hosting includes three webmail clients with every account: Roundcube, Horde, and SquirrelMail. Here is how to access them.

01. How to Access Webmail

There are three ways to open webmail:

Option A: Domain URL

Type https://yourdomain.com/webmail in your browser. This is the easiest method and works for any email account on your domain.

Option B: Server URL

If your domain's DNS has not propagated yet, use the server hostname instead:

https://server.ultrawebhosting.com:2096

Replace server with your actual server name (shown in your welcome email).

Option C: Through cPanel

  1. Log into cPanel at https://yourdomain.com/cpanel
  2. Go to Email > Email Accounts
  3. Click "Check Email" next to the email address you want to access
  4. Select your webmail client (Roundcube is recommended)

02. Direct URL Access

You can bookmark direct URLs to skip the webmail selection screen:

  • Roundcube: https://yourdomain.com:2096/cpsess##########/3rdparty/roundcube/
  • Horde: https://yourdomain.com:2096/cpsess##########/horde/
Tip

The session token in the URL changes each login, so the simplest bookmark is just https://yourdomain.com/webmail which always works.

03. Which Webmail Client to Use

Legacy Option

Horde

Feature-rich but dated interface. Includes calendar, tasks, and notes. Useful if you need PIM features without a desktop client. See importing/exporting email in Horde.

04. Cannot Access Webmail

If you cannot reach the webmail login page:

  • Connection refused or timeout - your IP may be blocked by the firewall. Use our firewall unblock guide
  • Access denied error - see Webmail Access Denied for common causes
  • SSL certificate warning - if using the server hostname URL, the certificate may not match. Use your domain URL instead or see fixing SSL warnings
  • IP address changed error - see IP address changed error
  • Wrong password - reset your email password in cPanel > Email Accounts. Your email password is separate from your cPanel password
Prefer a Desktop or Mobile App?

Webmail is great for quick access, but for daily use you may prefer a dedicated email client. See our setup guides for Outlook, iPhone/iPad, or Android.

Need Help With Email?

If you are having trouble accessing webmail or setting up your email, our support team can help.

Open a Support Ticket

Quick Recap: Accessing Webmail

  1. Go to yourdomain.com/webmail in your browser
  2. Log in with your full email address and password
  3. Choose Roundcube for the best experience
  4. Bookmark the URL for quick future access
  5. Check firewall if you cannot connect at all

8,465 users found this article useful · Last updated March 2026 · Browse all Email articles

  • 127 Users Found This Useful

Was this answer helpful?

Related Articles

An error has occurred

Email & Webmail | Updated 2026 The generic "An error has occurred" message in webmail or...

SPF: Sender Policy Framework

Email and Webmail | Updated March 2026 SPF (Sender Policy Framework) is a DNS record that...

Do you support IMAP?

Email & Webmail | Updated 2026 Yes, all Ultra Web Hosting plans include full IMAP...

POP3 vs IMAP - Choosing the Right Email Protocol

Email & Webmail | Updated March 2026 POP3 (Post Office Protocol version 3) is one of two...

Why can I not connect to the mail server?

Email & Webmail | Updated 2026 If your email client cannot connect to the mail server,...



Save 30% on web hosting - Use coupon code Hosting30