Outlook: The connection to the server has failed - Error: 10061

Outlook: The connection to the server has failed. Account: 'yourdomain.com', Server: 'yourdomain.com', Protocol: POP3, Port: 11, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

Outlook may be using the incorrect port number.

First reboot your computer first and then try it, if not try the following...

Go to 'Tools' -> 'Accounts...' -> 'Mail' -> 'Properties' -> 'Advanced'. Change the POP3 (incoming mail server) port number to 110.

Also recommended is removing the mail account in outlook. Close it. Log into your hosting account control panel, go into mail, add/remove and download and open the Outlook Express Autoconfig. Once ran and installed, open up Outlook Express and try again.

Make sure your username is either your account name or name@yourdomain.com

You will also want to make sure your Internet Service Provider is not blocking port 25 access outside their own service. By opening a shell/command prompt and typing "telnet mail.yourdomain.com 25" you should be able to reach it. If not, your ISP or software you have installed is blocking your access.

  • 552 Users Found This Useful

Was this answer helpful?

Related Articles

550-not permitted to relay through this server

The error message "550-not permitted to relay through this server" means that the server you...

What port does POP3 run on?

Ultra Web Hosting POP3 server runs on port 110. This is important but probably not needed for...

Why aren't my sent emails showing up in my sent folder?

Often when we setup our iPhones and iPads we do not complete the process to truely map the phone...

Outlook: Error 0x800C013B When You Attempt to Send a Message

When you try to send a message in Outlook Express, you may receive the following error message:...

Mozilla Thunderbird and Email Forwarding

The default forwarding method of Mozilla Thunderbird can result in servers blocking emails as...