Outlook: Error 0x800C013C When You Receive E-mail Messages

When you try to receive e-mail messages in Outlook Express, you may receive the following error message:

There is not enough disk space. Account: (mail account), Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C013C.

CAUSE
This behavior occurs if the Inbox.dbx file is damaged.

RESOLUTION
To resolve this problem, quit Outlook Express, and then rename the Inbox.dbx file. When you restart Outlook Express, the Inbox.dbx file is automatically regenerated. You do, however, loose your old Inbox items.
Quit Outlook Express.
Click Start, point to Find, and then click Files or Folders.
In the Named box, type inbox.dbx.
In the Look In box, click your primary hard disk (usually drive C), and then click Find Now.
Right-click the Inbox.dbx file, and then click Rename.
Rename the file to Inbox.old, and then click OK.
Start Outlook Express. This automatically creates a new Inbox.dbx file.
  • 461 Users Found This Useful

Was this answer helpful?

Related Articles

How do I change the mx records?

Simply go into your control panel with Ultra, click Zone Editor, then click "Manage". The MX...

Outlook: Error Message: An Unknown Error Has Occurred

When you attempt to send a message in Outlook Express, you may receive the following error...

An error has occurred

When you attempt to send and receive messages, the operation is unsuccessful, and you may...

Mozilla Thunderbird and Email Forwarding

The default forwarding method of Mozilla Thunderbird can result in servers blocking emails as...

Are the master mail account and system account password the same?

Yes. Changing your system password will change your master email account password.