LiveChat
Support
Blog
Affiliates
The connection to the server has failed.
First make sure you are using the proper format:
mail.yourdomain.com
If this is a new domain the domain may not have propagated to your ISP yet. This can take up to 72 hours.
If the format is proper and are on a Windows computer open a command prompt by going to start, run, cmd and type:
"telnet mail.yourdomain.com 110"
If you are unable to connect your computer is having problems or your ISP.
Restart your computer and try again. If it fails your ISP may be having routing or DNS issues at this time.
- 944 Users Found This Useful
Related Articles
Is there a way to log directly into one webmail application?
Provided below is how the addresses should appear for each of the three webmail programs....
IP Address Has Changed! Error When Using Webmail
The error IP Address Has Changed can occur in cPanel and its webmail if your IP addresses changes...
503 valid RCPT command must precede DATA
When attempting to send email you receive the following message in your mail client software:...
Outlook: Error 0x800C013B When You Attempt to Send a Message
When you try to send a message in Outlook Express, you may receive the following error message:...
Outlook: The connection to the server has failed - Error: 10061
Outlook: The connection to the server has failed. Account: 'yourdomain.com', Server:...
