Outlook: Error 0x800CCC0D/E

The connection to the server has failed.

First make sure you are using the proper format:
mail.yourdomain.com

If this is a new domain the domain may not have propagated to your ISP yet. This can take up to 72 hours.

If the format is proper and are on a Windows computer open a command prompt by going to start, run, cmd and type:

"telnet mail.yourdomain.com 110"

If you are unable to connect your computer is having problems or your ISP.

Restart your computer and try again. If it fails your ISP may be having routing or DNS issues at this time.

  • 944 Users Found This Useful

Was this answer helpful?

Related Articles

Greatly Reduce SPAM

This knowledge base article is filled with great tips on setting up your account to reduce 99.9%...

Do you support IMAP?

Yes! We support IMAP. You can also set your mailbox to whatever size you like, which uses your...

Receiving reported error (0x80042108)

This error can occur for many reasons. We have found it is most common when your inbox needs to...

Outlook: The host yourdomain could not be found - Socket Error: 11001

When receiving the error, The host yourdomain.com could not be found, the POP3/IMAP (incoming...

Does email on the server count towards my allotted space?

Yes. Any e-mail you have stored on the server counts as storage for your account. This is one...