Outlook: Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail

When you try to send and receive e-mail, you may receive one of the following error messages:

The server could not be found. (Account:account name, POPserver:'mail', Error Number: 0x800ccc0d)
Outlook error 0x800ccc0d

 



Task 'server name - Sending and Receiving' reported error (0x800ccc0f): 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP). The server responded: ?'
Receiving reported error 0x800ccc0f in Outlook or Livemail.

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account. account name, Server: 'server name', Protocol: POP3, Server Response: '+OK', Port: 110, Secure(SSL): N0, Error Number: 0x800ccc0f


Task 'SMTP server name - Sending and Receiving' reported error (0x80042109): 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
CAUSE

This error message occurs when Microsoft Outlook or Microsoft Outlook Express cannot establish a connection with your e-mail server.
WORKAROUND

To work around this problem, use one of the following methods as appropriate for your situation.

Confirm That Your E-Mail Server Settings Are Correct
For information about the correct settings for your e-mail server, view your welcome email.

Make sure the domain name has fully propagated. If it has not you may either connect via IP or wait for propagation to take place.

Insure you have an internet connection.

Reboot your computer.

If you are using a virus scanning program such as Norton change its settings to only scan email on send and delivery.

Close any applications that would cause an interuption in internet connectivity.

Scan and remove spyware on your system that may cause interuptions in internet connectivity.

If persists contact us.

Configuration Tutorial for Outlook Express

  • 1771 Users Found This Useful

Was this answer helpful?

Related Articles

What port does POP3 run on?

Ultra Web Hosting POP3 server runs on port 110. This is important but probably not needed for...

Do you support IMAP?

Yes! We support IMAP. You can also set your mailbox to whatever size you like, which uses your...

How do I make Outlook leave a copy of my messages on the server?

With Microsoft Outlook, it's possible to leave a copy of each message on the mail server after...

Is port 587 available for email sending?

Yes, port 587 is available for SMTP sending with or without TLS/SSL.

What is email forwarding?

Email forwarding will automatically redirect any mail sent to an email address on your domain...