An error has occurred

An error has occurred
When you attempt to send and receive messages, the operation is unsuccessful, and you may receive the following error message:

Error: A message in your Outbox could not be sent, the account which created it cannot be found
Explanation: an error has occurred
Error: -17199

CAUSE
This error may occur if there are messages in the Outbox that cannot be delivered because of an addressing issue.

RESOLUTION
To resolve this issue, delete or remove messages that cannot be sent from the Outbox and then attempt to send and receive messages again.
  • 536 Users Found This Useful

Was this answer helpful?

Related Articles

Setting Up Email on a Galaxy Device

From the home screen, tap Apps. Scroll to and tap Email.Enter your Email address and Password,...

Why does my form not send email?

To help prevent unauthorized users from abusing our system you must create the email account in...

550 Access denied - Invalid HELO name

The error message "550 Access denied - Invalid HELO name" means that the server you are trying to...

How can I report someone that is spamming me?

If you have an account with us and continue to get spam'd there are a few steps you can take....

Setup email on Android device

To setup email on Android first open your device's email app. If you already have an email...