
Understanding Default FTP Accounts in cPanel
When you look at the FTP Accounts section in cPanel, you will see several accounts that were created automatically when your hosting account was set up. These are system accounts and cannot be deleted.
The Default Accounts
- yourusername@yourdomain.com - This is your main FTP account. It has access to your entire home directory, including all files and folders in your hosting account. Use this account when you need full access.
- Anonymous FTP accounts - If anonymous FTP is enabled, you may see additional entries. Anonymous FTP allows anyone to connect without a password and is disabled by default for security.
- Log access accounts - Some configurations show a logs@ account that provides access to the raw access logs directory.
Creating Additional FTP Accounts
You can create additional FTP accounts that are restricted to specific directories. This is useful when you need to give a web developer access to only one website or folder without exposing the rest of your account. Go to cPanel > FTP Accounts, fill in the username and password, and set the directory path to limit their access.
FTP Connection Settings
- Host: yourdomain.com (or the server hostname from your welcome email)
- Port: 21 (standard FTP) or 990 (FTPS/implicit SSL)
- Username: Your full cPanel username or the additional FTP account username
- Protocol: We recommend using FTPS (FTP over SSL) for a secure connection
