I was FTP'ing and now I can no longer access the server

Connection floodYour FTP program may be flooding the server with too many connections at once. You will want to be sure the FTP program is limited to 5 concurrent connections or less.

In Filezilla for example, go to File, Site Manager, FTP, Transfer Settings, Limit number of simulatenous connections and set it to 5 or less.

You may try using the IP block removal tool in your client area to regain access to your account if you are blocked.

https://my.ultrawebhosting.com/clientarea.php

As an alternative you may send us a support ticket and we will happily remove the temporary block so you can access the server again.

  • 308 Users Found This Useful

Was this answer helpful?

Related Articles

CodeGuard cannot connect via FTP

The error message "CodeGuard cannot connect via FTP" means that CodeGuard is unable to connect to...

FTP Timeouts

If you are having FTP timeouts there are several things you can try. First is to make sure you...

Which folder do my files go in?

When logging into your FTP account you will immediately reach what is called the root folder or...

What are these default ftp accounts?

The default accounts are used by the system to perform backend services. They are not included...

Changing concurrent connections in SmartFTP

Open SmartFTP. Click on the Tools menu and select Settings. In the Transfer tab, you will...