You can change your cPanel password from your Ultra Web Hosting client area at any time. Your cPanel password is separate from your client area (billing) password and your email account passwords. This guide covers how to change it and what to do if you've forgotten it.
Change cPanel Password in 3 Clicks
- Log into my.ultrawebhosting.com
- Click your hosting service > "Change Password"
- Enter your new password and save
01. Change Password from Client Area
- Log into my.ultrawebhosting.com with your billing account credentials
- Click on your hosting service (under Your Active Products/Services)
- Click "Change Password" in the sidebar or actions menu
- Enter your new password - use the password generator for a strong random password. The password must meet cPanel's minimum strength requirements
- Click Save Changes
The change takes effect immediately. You'll need to use the new password the next time you log into cPanel directly (via port 2083). Logging in through the client area's "Log in to cPanel" button doesn't require the cPanel password.
Changing your cPanel password also changes your FTP password for the main account (they share the same credentials). Update your FTP client settings after the change. Individual FTP accounts created in cPanel > FTP Accounts are not affected. See our FTP guide.
02. Change Password from Inside cPanel
If you're already logged into cPanel:
- Click your username in the top-right corner of cPanel
- Click "Password & Security"
- Enter your current password and your new password (twice)
- Click "Change your password now"
03. Forgot Your Password
If you can't remember your cPanel password:
- Best option: Log into your client area (billing account) and use the "Change Password" option from your service details. This resets it without needing the old one
- Can't access client area either? Use the "Forgot Password" link on the client area login page to reset your billing password first, then use that to reset your cPanel password
- Still stuck? Open a support ticket and we can reset it for you after verifying your identity
04. Which Password Is Which
Ultra Web Hosting uses three separate password systems. Changing one does not affect the others:
| Password | Used For | Where to Change |
|---|---|---|
| Client Area | Billing, invoices, service management | my.ultrawebhosting.com > Profile |
| cPanel | cPanel login, FTP (main account), SSH | Client area > Service > Change Password |
| Webmail, email client apps | cPanel > Email Accounts > Manage |
For a full walkthrough of cPanel features, see our Getting Started with cPanel guide.
Need Help With Account Access?
If you're locked out and can't reset your password through any of the methods above, contact support with your account details and we'll help you get back in.
Open a Support TicketFrequently Asked Questions
How do I change my cPanel password?
Change it from your Ultra Web Hosting client area at any time, or from inside cPanel under the Password and Security tool. Your cPanel password is separate from your client-area billing password and your email passwords.
What do I do if I forgot my cPanel password?
Reset it from the client area, which controls your cPanel login, since the two are linked through your account. Once reset there, use the new password to log into cPanel.
Is my cPanel password the same as my email or billing password?
No. The cPanel password, the client-area billing password, and each email account's password are all separate. Changing one does not change the others, which is why a working billing login does not necessarily open cPanel.
Does changing my cPanel password affect my website or email?
No. Changing the cPanel password only changes how you log into cPanel. Your website, databases, and email accounts keep working, and email passwords are unaffected because they are managed separately.
Quick Recap
- Change cPanel password from client area - Service details > Change Password
- cPanel password = FTP password - update FTP clients after changing
- Three separate passwords - client area, cPanel, and email are independent
- Forgot password? - reset from client area without needing the old one
- Use a strong password - weak passwords lead to firewall blocks and compromised accounts
Last updated November 2026 · Browse all Hosting Control Panel articles
