Emails Bouncing Back

If emails sent to your account bounce back to the sender with the following message...

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

Internal error occurred. 
retry timeout exceeded.

... it may be due to the account reaching it's quota or inode limit. To correct this error, please delete any unnecessary/unwanted files and emails from the account.
You need to get your quota or inode (200,000 files) down under that limit.

  • 116 Users Found This Useful

Was this answer helpful?

Related Articles

What port does POP3 run on?

Ultra Web Hosting POP3 server runs on port 110. This is important but probably not needed for...

Are the master mail account and system account password the same?

Yes. Changing your system password will change your master email account password.  

What is the path to sendmail?

We are currently running a custom version of sendmail. /usr/sbin/sendmail

How do I block emails containing zip attachments

For blocking .zip attachments you will want to use the "Account Level Filtering" area of your...

Do you support IMAP?

Yes! We support IMAP. You can also set your mailbox to whatever size you like, which uses your...