LiveChat
Support
Blog
Affiliates
It appears the free Outlook app for iOS and Android phone does not support newer SNI based certificates at this time such as Let's Encrypt. If you are receiving the error message "Unable to login, Secure connection unavailable. Would you like to login anyway?" you have verified DNS is setup properly, along with login credentials and can connect fine with other mail apps like Thunderbird, this may be the case. It then comes down to and you do not require https:// for the website with Let's Encrypt, can use a purchased certificate, or you can switch autossl to Comodo. If this is the case, and you have admin rights, you can jump into your web host manager, select Manage SSL Hosts, scroll to the domain and make sure "Let's Encrypt" is not assigned to the host. If it is, delete it. It will default back to the server's default SSL. You may also switch the SSL to Comodo/cPanel, Inc certificate and it should work properly. If you do not have these rights contact us and we will be happy to help!
- 113 Users Found This Useful
Related Articles
How can I setup my email for Everyone Dot Net
Simply go into your control panel, click mail, modify mail exchanger and you can change your mx...
Outlook: Unable to logon to the server using Secure Password Authentication
Outlook Express is setup to use Secure Password Authentication. Go to 'Tools' -> 'Accounts...'...
Domain has exceeded the max defers and failures per hour
You may receive the following error message. "Domain has exceeded the max defers and failures per...
What is the path to sendmail?
We are currently running a custom version of sendmail. /usr/sbin/sendmail
Outlook: Error 0x800C013B When You Attempt to Send a Message
When you try to send a message in Outlook Express, you may receive the following error message:...
