cPanel Web Disk Not Working in Vista or XP

Webdisk not workingWe have had a few users experience some issues with Vista/XP and the cPanel web disk not loading properly. One particular error is:

Script:
C:\Path_to_file\Secure WebDisk.vbs
Line: 64
Char: 4
Error: A system shutdown has already been scheduled.
Code: 800704A6
Source: (null)

Performing a "shutdown /a" or rebooting does not resolve the issue. Provided below is a fix/work-around which has had some success with some of our clients:

Download the following MS Windows hot fix for Web Folders:
http://www.microsoft.com/downloads/details.aspx?FamilyId=17C36612-632E-4C04-9382-987622ED1D64&displaylang=en

Restart your computer.

Now manually build the cPanel web disk in Windows:

Click on the Start Menu,
Right-click on Computer, then click on "Map Network Drive..."
A "Map Network Drive" dialog will appear,
Towards the bottom of this box there is a link that says "Connect to a Web site that you can use to store your documents and pictures, and then click Next."
The "Add Network Location" Wizard will pop up, click "next"
On the following screen click "Choose a custom network location" and click "Next"
Enter http://www.yourdomain.com:2077 (use https://www.yourdomain.com:2078 for SSL. Using SSL is quite a bit slower and takes longer to connect.)
Enter your full username and password and click "OK" (you may have to do this multiple times with SSL)
Enter a name for the share in "What do you want to name this location" then click "next"
Click on "Finish" on the last screen.

The WebDav share / web disk should now show up under "My Computer".

Share this page:


Was this article useful? Have any suggestions or improvements to the information?

Also Read

Im used to using cgi formmail. Is that avalable?

The default cgi formmail offered by cPanel has been removed due to security issues with it. You...

How do I use the Control Panel?

The control panel is pretty self-intuitive. It is full of features in a simple layout. All icons...

Error from park wrapper: Unable to find out which user owns the parked domain

To solve this error message, received when attempting to remove a parked domain name, simply try...

What is bandwidth?

Bandwidth is the amount of data that is transferred in and out of a hosting account during a one...

How do I change my password?

From the hosting control panel interface, select the change password icon. If you are unable to...