An error occurred while launching.
This error normally occurs when the properties for the messages and database files are incorrect. This issue may occur when the messages and database files have been copied to a CD-ROM or a Zip disk, and then copied back to the hard disk. This behavior can also happen if the files currently reside on read-only media, such as a CD-ROM.
To resolve this issue, verify the attributes for the file. To do this, follow these steps:
Open the identity folder that contains the messages and database file.
Press the CONTROL key, and click the messages or database file.
Point to Get Info, click Get Information, and then in the new dialog box that is displayed, verify that the Locked check box is cleared.
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