Outlook: The Message Could Not Be Sent - An Error Has Occurred

When you try to send an e-mail message, you may receive the following error message:

The message could not be sent.
An error has occurred.

CAUSE
This error message can occur if the Name box in the default mail account properties is blank.

RESOLUTION
To resolve this issue, type a name in the Name box. To do so, follow these steps:
Start Outlook Express.
On the Tools menu, click Accounts.
Click the Mail tab.
Double-click the default mail account.
Type your name in the Name box, and then click OK.
Click Close, and then quit Outlook Express.

  • 420 Users Found This Useful

Was this answer helpful?

Related Articles

Can I add and create email addresses or add aliases?

In the control panel go to Mail. There you can create email accounts, remove, read (webmail, add...

Setting Up Email on an iPhone or iPad

Tap SettingsTap Accounts & PasswordsTap Add Account Tap Other (bottom)Tap Add Mail Account...

Outlook: Error 0x800C013C When You Receive E-mail Messages

When you try to receive e-mail messages in Outlook Express, you may receive the following error...

Outlook: Your POP3 Server Has Not Responded or TCP/IP Error

-------------------------------------------------------------------------------- When you...

550 Access denied - Invalid HELO name

The error message "550 Access denied - Invalid HELO name" means that the server you are trying to...