Why is my account suspended?

Why is my account suspended?

If you are receiving an account suspended page when trying to access your website, it may be for a number of different reasons including:

  • Outstanding Invoice
  • Processor Limit Exceeded
  • Inode Limit Reached
  • Account Sending SPAM
  • Account Hosting a Phishing Web Page or Virus
  • Violation of our Service Agreement

Be sure to check your email for any contact by us or to find out more information so you may remedy the situation, please contact our customer support. Accounts are often immediately unsuspended once the issue has been rectified.


  • 140 Users Found This Useful

Was this answer helpful?

Related Articles

Inode issues

There are many issues that can arise from reaching your inode limit. The inode limit is the total...

Show longer file names in directory/folder index

If you've ever wanted to show longer file names in your directory listing just create or edit an...

Default Nameservers

If you have signed up for an Ultra 1x, Ultra Unlimited, or Ultra Unlimited Pro plan the following...

“Not Secure” Web Error

In this day and age browsers now default to using https:// instead of http://. We make SSL...

403 Error on POST

This can occur for several reasons: Be sure your file permissions are correct. If the file needs...