Why does it show the Ultra Web Hosting home page when I go to my site?

Article Updated

This article has been consolidated

This topic is now covered in our DNS Propagation and Troubleshooting guide.

Short answer: DNS has not propagated yet, or your website files are not in the public_html directory. Usually resolves within 24-48 hours.

View DNS Guide
  • 460 Users Found This Useful

Was this answer helpful?

Related Articles

How do I parse html files as shtml?

General | Updated 2026 Server Side Includes (SSI) let you include content from one file into...

html or htm parsed as shtml not working

General | Updated 2026 If you have configured your server to parse .html or .htm files as...

Reseller: Unable to find an IP address in when creating an account

General | Updated 2026 The "Unable to find an IP address" error in WHM occurs when trying to...

Howto: Add another website to your account

Domains | Updated 2026 Quick Answer To host multiple websites on one account, use the...

How to Pass Variables Between HTML Pages

General | Updated March 2026 Plain HTML files cannot pass variables between pages on their...



Save 30% on web hosting - Use coupon code Hosting30