Why does it show the Ultra Web Hosting home page when I go to my site?

Article Updated

This article has been consolidated

This topic is now covered in our DNS Propagation and Troubleshooting guide.

Short answer: DNS has not propagated yet, or your website files are not in the public_html directory. Usually resolves within 24-48 hours.

View DNS Guide
  • 460 Users Found This Useful

Was this answer helpful?

Related Articles

FTP Root Directory and Account Structure

FTP | Updated March 2026 If you're connected via FTP and cannot navigate above your home...

My site was hacked

General | Updated 2026 If your website has been hacked, defaced, or is redirecting to spam...

When I type in my domain it goes to ultrawebhosting.com

General | Updated 2026 If you type your domain name into a browser and see the Ultra Web...

How can I tell how much disk space I have available?

Article Updated This article has been consolidated Disk space information is now part of...

My pages are updating/refreshing slowly

General | Updated 2026 If your website loads slowly or takes a long time to update after you...



Save 30% on web hosting - Use coupon code Hosting30