Why does it show the Ultra Web Hosting home page when I go to my site?

There are several reasons for this.

Ensure you do not have https at the beginning of your address. Unless you have a purchased and installed SSL certificate specifically for your site it will go to the ULTRA Web Hosting SSL page.

If your account was recently cancelled and your domains dns still points to our servers this will occur also.

If you have made changes to your nameservers or DNS record recently, or your account was moved to a new server, it may take some time for your ISP to update with the newly changed information. Wait an hour, then restart your computer. If this still occurs please contact support.
  • 458 Users Found This Useful

Was this answer helpful?

Related Articles

Default Nameservers

If you have signed up for an Ultra 1x, Ultra Unlimited, or Ultra Unlimited Pro plan the following...

Enable Mod Rewrite

Create an .htaccess file with the following contents and upload it to your public_html directory....

Can I change my username?

Usernames are setup in the manner for security. Most programs will allow you to save the...

Why can users behind proxies not see my site?

If you have enabled hot link protection users behind proxies may not be able to see your site...

When I upload an htaccess file it disappears

On unix/linux systems, files that start with a . are considered hidden so many ftp programs do...