Why does it show the Ultra Web Hosting home page when I go to my site?

There are several reasons for this.

Ensure you do not have https at the beginning of your address. Unless you have a purchased and installed SSL certificate specifically for your site it will go to the ULTRA Web Hosting SSL page.

If your account was recently cancelled and your domains dns still points to our servers this will occur also.

If you have made changes to your nameservers or DNS record recently, or your account was moved to a new server, it may take some time for your ISP to update with the newly changed information. Wait an hour, then restart your computer. If this still occurs please contact support.
  • 456 Users Found This Useful

Was this answer helpful?

Related Articles

Point Multiple Domains to the Same Website

Pointing other domains to your website is easy! Simply make sure their DNS settings are pointing...

How do I create a helpdesk ticket?

You may create a helpdesk ticket at any time by visiting https://my.ultrawebhosting.com and...

Error 508 / 503 - Resource Limit Reached

To help maintain the stability of servers and keep websites fast, UltraWebHosting has resource...

How do I customize error messages for my site?

Within control panel select Custom Error Pages. Select the error code link and place whatever...

htaccess - Allow Let's Encrypt to Validate and Renew

When receiving the following Let's Encrypt error message:domain.com: The SSL certificate expires...