This can occur when a web page requires authorization or a login to view the contents. If none are provided an Error 401 Unauthorized will be displayed.
If you think that the URL Web page *should* be accessible a 401 message may indicate a deeper problem. The first thing you can do is check your URL via a Web browser. Second is to try the web page with a different web browser. Often out-dated browsers or browsers with bad plugins can result in this error.
If this still occurs you will want to log into your hosting control panel and remove the password protection or re-add it with new information.
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