Reseller: Unable to find an IP address in when creating an account

When creating accounts be sure to select a package in the package field. You can create a package via the "Add Packages" link in your web host manager listing.

  • 439 Users Found This Useful

Was this answer helpful?

Related Articles

Why can I not ping my domain?

For security purposes we have closed off the ICMP port which is used for ping.

Sub-Domain times out

When you add a sub-domain and it times out make sure you do not have redirection set from that...

Convert PDF to HTML Service

To convert your PDF files to html try using the following converter tool from Adobe:...

My index page does not load - Why not?

Filenames are case sensitive. Be sure you have an index filename all in lower case. Examples are...

Troubleshooting Cloudflare errors

You may encounter errors using CloudFlare from time to time. This article may help to resolve...