My site was hacked

General | Updated 2026

If your website has been hacked, defaced, or is redirecting to spam sites, take action immediately. Change your passwords first, then follow our recovery guide to clean up and secure your site.

01. WordPress Sites

WordPress sites are the most common target. We have a detailed step-by-step recovery guide: How to Fix a Hacked WordPress Site. This covers identifying the compromise, removing malicious files, cleaning the database, and hardening the site against future attacks.

02. Other CMS Platforms

The same principles apply to any CMS:

  1. Change all passwords (cPanel, FTP, email, CMS admin, database)
  2. Update the CMS to the latest version
  3. Update all plugins, themes, and extensions
  4. Remove any plugins or themes you do not use
  5. Check for suspicious files - Look for recently modified PHP files, especially in upload directories
  6. Scan for malware - cPanel includes a virus scanner under Security > Virus Scanner
  7. Restore from a clean backup if available - See How to Back Up Your Website

03. Prevent Future Hacks

  • Keep everything updated - CMS, plugins, themes. Outdated software is the #1 attack vector.
  • Use strong, unique passwords for every account
  • Install a security plugin - Wordfence for WordPress, or similar for your CMS
  • Enable two-factor authentication on your CMS admin login
  • Remove unused plugins and themes - Even deactivated plugins can be exploited

For comprehensive WordPress security, see WordPress Security: The Complete Hardening Guide.

Need Help Cleaning Up?

If you cannot clean the hack yourself or keep getting re-infected, our team can investigate and help restore your site.

Open a Support Ticket

Quick Recap

  1. Change ALL passwords immediately - cPanel, email, CMS, database
  2. Follow our WordPress hack recovery guide for WordPress sites
  3. Update everything - CMS, plugins, themes
  4. Scan for malware and remove suspicious files
  5. Restore from a clean backup if available

Security incident response · Last updated March 2026 · Browse all General articles

  • 128 Users Found This Useful

Was this answer helpful?

Related Articles

How do I cancel my account?

General | Updated 2026 If you need to cancel your hosting account with Ultra Web Hosting, you...

What perl modules are installed on the server?

Article Updated This article has been consolidated Perl module information is now in our...

What are some tools are available to optimize my website?

Website Tools & SEO | Updated March 2026 Here are the best free tools for testing and...

What is a domain?

DNS | Updated March 2026 A domain name is the address people type into their browser to visit...

How can I change the default page / document?

General | Updated 2026 The default page (also called the directory index) is the file that...



Save 30% on web hosting - Use coupon code Hosting30