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When using FTP, you may wish to have a more secure connection to our server when accessing sensitive data. This can be accomplished by using an FTPES connection or utilizing SFTP. There are a number of FTP programs that are capable of connecting using FTPES--a free one is Filezilla. Below we have provided the necessary settings for connecting using Filezilla. You may use another program with FTPES capability though the settings may vary slightly.
NOTE: When connecting using FileZilla, you CANNOT use the "Quickconnect" feature. You must use the Site Manager instead. This is because the Quickconnect feature does not let you adjust the connection type.
GENERAL TAB
HOST: ftp.yourdomain.com (where "yourdomain.com" is the primary domain name for your hosting account)
PORT: leave blank, this will be set automatically
SERVER TYPE: FTPES - FTP over explicit TLS/SSL (note that you must use the "FTPES" setting--FTPS will not work properly)
USER/PASSWORD: Your FTP/cPanel username and password
TRANSFER SETTINGS TAB
TRANSFER MODE: Passive
All other settings can be left as default.
Only the main FTP account may be used for FTPES, no sub accounts will be allowed.
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