Outlook: The connection to the server has failed - Error: 10061

Outlook: The connection to the server has failed. Account: 'yourdomain.com', Server: 'yourdomain.com', Protocol: POP3, Port: 11, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

Outlook may be using the incorrect port number.

First reboot your computer first and then try it, if not try the following...

Go to 'Tools' -> 'Accounts...' -> 'Mail' -> 'Properties' -> 'Advanced'. Change the POP3 (incoming mail server) port number to 110.

Also recommended is removing the mail account in outlook. Close it. Log into your hosting account control panel, go into mail, add/remove and download and open the Outlook Express Autoconfig. Once ran and installed, open up Outlook Express and try again.

Make sure your username is either your account name or name@yourdomain.com

You will also want to make sure your Internet Service Provider is not blocking port 25 access outside their own service. By opening a shell/command prompt and typing "telnet mail.yourdomain.com 25" you should be able to reach it. If not, your ISP or software you have installed is blocking your access.

  • 546 Users Found This Useful

Was this answer helpful?

Related Articles

What are my mail server names?

Your mail server names are mail.yourdomain.com. The server name will be the same no matter how...

Domain has exceeded the max defers and failures per hour

You may receive the following error message. "Domain has exceeded the max defers and failures per...

550 Access denied - Invalid HELO name

The 550 Access denied - Invalid HELO name (See RFC2821 4.1.1.1) error can occur if your rDNS...

Outlook: A Filtering Error Has Occurred -199

When you open Outlook Express 4.5 for Macintosh, or you attempt to send or receive mail, you may...

How do I access webmail?

How do I access webmail?Webmail may be accessed using the following...