Outlook: The connection to the server has failed - Error: 10061

Outlook: The connection to the server has failed. Account: 'yourdomain.com', Server: 'yourdomain.com', Protocol: POP3, Port: 11, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

Outlook may be using the incorrect port number.

First reboot your computer first and then try it, if not try the following...

Go to 'Tools' -> 'Accounts...' -> 'Mail' -> 'Properties' -> 'Advanced'. Change the POP3 (incoming mail server) port number to 110.

Also recommended is removing the mail account in outlook. Close it. Log into your hosting account control panel, go into mail, add/remove and download and open the Outlook Express Autoconfig. Once ran and installed, open up Outlook Express and try again.

Make sure your username is either your account name or name@yourdomain.com

You will also want to make sure your Internet Service Provider is not blocking port 25 access outside their own service. By opening a shell/command prompt and typing "telnet mail.yourdomain.com 25" you should be able to reach it. If not, your ISP or software you have installed is blocking your access.

  • 552 Users Found This Useful

Was this answer helpful?

Related Articles

Mailbox shows email but I do not see any

Missing email in inbox. Your inbox size shows email but you do not see any. From time to time we...

How can I create email aliases?

An email alias is a name@yourdomain.com that does not have a corresponding POP3 box set up. For...

Is there a way to log directly into one webmail application?

Provided below is how the addresses should appear for each of the three webmail programs....

What are my mail server names?

Your mail server names are mail.yourdomain.com. The server name will be the same no matter how...

How to use Gmail for email with a hosting account with us

cPanel MX records Introduction To update your MX records with this Domain Name System (DNS)...