Outlook: The connection to the server has failed - Error: 10061

Outlook: The connection to the server has failed. Account: 'yourdomain.com', Server: 'yourdomain.com', Protocol: POP3, Port: 11, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

Outlook may be using the incorrect port number.

First reboot your computer first and then try it, if not try the following...

Go to 'Tools' -> 'Accounts...' -> 'Mail' -> 'Properties' -> 'Advanced'. Change the POP3 (incoming mail server) port number to 110.

Also recommended is removing the mail account in outlook. Close it. Log into your hosting account control panel, go into mail, add/remove and download and open the Outlook Express Autoconfig. Once ran and installed, open up Outlook Express and try again.

Make sure your username is either your account name or name@yourdomain.com

You will also want to make sure your Internet Service Provider is not blocking port 25 access outside their own service. By opening a shell/command prompt and typing "telnet mail.yourdomain.com 25" you should be able to reach it. If not, your ISP or software you have installed is blocking your access.

  • 552 Users Found This Useful

Was this answer helpful?

Related Articles

503 valid RCPT command must precede DATA

When attempting to send email you receive the following message in your mail client software:...

Cannot write to cache directory /tmp/horde

When I try to access web mail in the cpanel and get this messageA fatal error has occurred...

550 Access denied - Invalid HELO name

The error message "550 Access denied - Invalid HELO name" means that the server you are trying to...

When I log into webmail I receive a 404 error

We have updated webmail. Please be sure to update your bookmark to reflect...

Outlook: Cites Error Number 0x80004005 When You Try to Receive E-mail

When you attempt to receive an e-mail message in Outlook Express, the following error message may...