Outlook: Error Message: A Connection Failure Has Occurred (Error -23012)

When you try to send and receive messages by using Outlook Express, you are able to send messages, but you may receive the following error message when incoming messages are delivered:

Could not retrieve mail from the account A connection failure has occurred (error -23012).

CAUSE
This behavior can occur because of a failed response to the Authenticated Post Office Protocol (APOP) request from Outlook Express to the Post Office Protocol version 3 (POP3) server. The failure occurs because the server is not responding in a manner that is consistent with accepted standards.

RESOLUTION
To resolve this behavior, check your internet connection. Try a reboot, if it still occurs contact us.
  • 423 Users Found This Useful

Was this answer helpful?

Related Articles

Can I add and create email addresses or add aliases?

In the control panel go to Mail. There you can create email accounts, remove, read (webmail, add...

Outlook: Cites Error Number 0x80004005 When You Try to Receive E-mail

When you attempt to receive an e-mail message in Outlook Express, the following error message may...

How can I report someone that is spamming me?

If you have an account with us and continue to get spam'd there are a few steps you can take....

Why can I not connect to the mail server?

There are several reasons why you may not be able to connect to the POP3 server, and thus, not be...

Outlook: Error 0x800CCC0D/E

The connection to the server has failed. First make sure you are using the proper format:...