Why can I not send email?

Article Updated

This article has been consolidated

Sending issues are covered in our Email Troubleshooting Guide.

Short answer: Check SMTP settings (port 465, SSL, authentication required), verify your password, and make sure your IP is not blocked. Try sending from Webmail first to isolate the issue.

View Email Troubleshooting Guide
  • 483 Users Found This Useful

Was this answer helpful?

Related Articles

An error has occurred

Email & Webmail | Updated 2026 The generic "An error has occurred" message in webmail or...

DKIM: DomainKeys Identified Mail

Email and Webmail | Updated March 2026 DKIM (DomainKeys Identified Mail) adds a digital...

How to Set Up Email Forwarders and Catch-All Addresses

Email and Webmail | Updated July 2026 Email forwarders are one of the most useful and most...

Outlook: Your POP3 Server Has Not Responded or TCP-IP Error

Email | Updated 2026 Quick Answer This error means Outlook could not reach the mail...

What is the path to sendmail?

Email & Webmail | Updated 2026 The path to sendmail on Ultra Web Hosting servers is...



Save 30% on web hosting - Use coupon code Hosting30