Why can I not send email?

Article Updated

This article has been consolidated

Sending issues are covered in our Email Troubleshooting Guide.

Short answer: Check SMTP settings (port 465, SSL, authentication required), verify your password, and make sure your IP is not blocked. Try sending from Webmail first to isolate the issue.

View Email Troubleshooting Guide
  • 483 Users Found This Useful

Was this answer helpful?

Related Articles

How to Set Up Email in Microsoft Outlook

Email & Webmail | Updated March 2026 Setting up your Ultra Web Hosting email in Microsoft...

Outlook: The connection to the server has failed - Error: 10061

Email | Updated 2026 Quick Answer Error 10061 means the connection was actively refused....

Outlook: Your POP3 Server Has Not Responded or TCP-IP Error

Email | Updated 2026 Quick Answer This error means Outlook could not reach the mail...

Outlook: Error Message: The Message Cannot Be Sent

Email | Updated 2026 Quick Answer This sending error typically means SMTP authentication...

Outlook: Unable to logon to the server using Secure Password Authentication

Email | Updated 2026 Quick Answer This error occurs when 'Log on using Secure Password...



Save 30% on web hosting - Use coupon code Hosting30