Why can I not send email?

Article Updated

This article has been consolidated

Sending issues are covered in our Email Troubleshooting Guide.

Short answer: Check SMTP settings (port 465, SSL, authentication required), verify your password, and make sure your IP is not blocked. Try sending from Webmail first to isolate the issue.

View Email Troubleshooting Guide
  • 483 Users Found This Useful

Was this answer helpful?

Related Articles

Outlook: Error 0x800C013B When You Attempt to Send a Message

Email | Updated 2026 Quick Answer Error 0x800C013B is an HTTP mail error that occurs when...

Common Outlook Email Errors

Email & Webmail | Updated March 2026 Microsoft Outlook gives specific error codes when...

What is my master mail account?

Email & Webmail | Updated 2026 Your master mail account is the default email account that...

Mailbox shows email but I do not see any

Email & Webmail | Updated 2026 If your email client shows your mailbox with a message...

How to Set Up Email on Android

Email & Webmail | Updated March 2026 Setting up your Ultra Web Hosting email on an...



Save 30% on web hosting - Use coupon code Hosting30