How to Create Email Accounts and Aliases

Email & Webmail | Updated March 2026

Yes. You can create unlimited email accounts and aliases for any domain hosted on your Ultra Web Hosting account. All email management is done through cPanel. This guide covers creating email accounts, forwarders/aliases, and catch-all addresses.

01. Create an Email Account

  1. Log into cPanel > click Email Accounts
  2. Click "Create"
  3. Enter the username - the part before the @ (e.g., info, support, john)
  4. Select the domain - from the dropdown if you have multiple domains
  5. Set a password - use the password generator for a strong random password
  6. Set storage space (optional) - default is unlimited (shares your plan's disk quota). You can set a specific limit per mailbox. We recommend keeping mailboxes under 2GB for performance
  7. Click "Create"

The email address is active immediately. You can access it via Webmail or set it up in an email client like Outlook, iPhone, or Android.

02. Create Email Forwarders (Aliases)

A forwarder sends copies of incoming email to another address. For example, you could forward sales@yourdomain.com to your personal Gmail. The original address doesn't need its own mailbox.

  1. cPanel > Forwarders
  2. Click "Add Forwarder"
  3. Enter the address to forward and the destination
  4. Click "Add Forwarder"
Tip

You can forward to multiple addresses by creating multiple forwarders for the same source address. This is useful for team inboxes like support@ going to several team members.

03. Catch-All Address

A catch-all routes all email sent to non-existent addresses on your domain to one mailbox. So if someone emails randomname@yourdomain.com and that address doesn't exist, the catch-all receives it.

Set it up in cPanel > Default Address. We generally recommend not using catch-all because it attracts spam. Instead, create specific email accounts or forwarders for each address you need.

04. Next Steps

Need Help With Email Setup?

If you're setting up email for the first time or migrating from another provider, open a ticket and we'll help.

Open a Support Ticket

Quick Recap

  1. Create email accounts in cPanel - Email Accounts > Create
  2. Unlimited accounts - no limit on how many you create
  3. Forwarders for aliases - redirect mail without a separate mailbox
  4. Avoid catch-all - it attracts spam
  5. Use IMAP - for multi-device access

Last updated March 2026 · Browse all Email articles

  • 640 Users Found This Useful

Was this answer helpful?

Related Articles

550-not permitted to relay through this server

Email & Webmail | Updated 2026 The "550 not permitted to relay" error means the mail...

Why can I not connect to the mail server?

Email & Webmail | Updated 2026 If your email client cannot connect to the mail server,...

Email Troubleshooting Guide

Email & Webmail | Updated March 2026 Email problems are the most common support...

How to Set Up Email in Microsoft Outlook

Email & Webmail | Updated March 2026 Setting up your Ultra Web Hosting email in Microsoft...

How to Set Up Email on Your iPhone or iPad

Email & Webmail | Updated March 2026 Setting up your Ultra Web Hosting email on an iPhone...



Save 30% on web hosting - Use coupon code Hosting30