Email and Webmail

How to Create Email Accounts and Aliases

Updated November 2026 14,198 views 3 min read
Email & Webmail | Updated November 2026

Yes. You can create unlimited email accounts and aliases for any domain hosted on your Ultra Web Hosting account. All email management is done through cPanel. This guide covers creating email accounts, forwarders/aliases, and catch-all addresses.

01. Create an Email Account

  1. Log into cPanel > click Email Accounts
  2. Click "Create"
  3. Enter the username - the part before the @ (e.g., info, support, john)
  4. Select the domain - from the dropdown if you have multiple domains
  5. Set a password - use the password generator for a strong random password
  6. Set storage space (optional) - default is unlimited (shares your plan's disk quota). You can set a specific limit per mailbox. We recommend keeping mailboxes under 2GB for performance
  7. Click "Create"

The email address is active immediately. You can access it via Webmail or set it up in an email client like Outlook, iPhone, or Android.

02. Create Email Forwarders (Aliases)

A forwarder sends copies of incoming email to another address. For example, you could forward [email protected] to your personal Gmail. The original address doesn't need its own mailbox.

  1. cPanel > Forwarders
  2. Click "Add Forwarder"
  3. Enter the address to forward and the destination
  4. Click "Add Forwarder"
Tip

You can forward to multiple addresses by creating multiple forwarders for the same source address. This is useful for team inboxes like support@ going to several team members.

03. Catch-All Address

A catch-all routes all email sent to non-existent addresses on your domain to one mailbox. So if someone emails [email protected] and that address doesn't exist, the catch-all receives it.

Set it up in cPanel > Default Address. We generally recommend not using catch-all because it attracts spam. Instead, create specific email accounts or forwarders for each address you need.

04. Next Steps

Need Help With Email Setup?

If you're setting up email for the first time or migrating from another provider, open a ticket and we'll help.

Open a Support Ticket

Frequently Asked Questions

How do I create an email account in cPanel?

Open Email Accounts in cPanel, click Create, enter the address and a strong password, set the mailbox quota, and save. The mailbox is ready immediately, and you can connect it in Outlook or on your phone using the Connect Devices settings.

How many email accounts can I create?

You can create unlimited email accounts and aliases for any domain on your Ultra Web Hosting account, within your plan's disk space. All of them are managed in cPanel.

What is an email forwarder or alias?

A forwarder, or alias, sends mail from one address to another without creating a separate mailbox. For example, [email protected] can forward to your main inbox. It is ideal for role addresses you want delivered to an existing account.

What is a catch-all address?

A catch-all receives any mail sent to an address at your domain that does not have its own mailbox. It is useful for capturing misspelled addresses, though it can collect spam, so use it deliberately in cPanel's Default Address setting.

Quick Recap

  1. Create email accounts in cPanel - Email Accounts > Create
  2. Unlimited accounts - no limit on how many you create
  3. Forwarders for aliases - redirect mail without a separate mailbox
  4. Avoid catch-all - it attracts spam
  5. Use IMAP - for multi-device access

Last updated November 2026 · Browse all Email articles

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