How to Set Up Email on Android

Setting up your Ultra Web Hosting email on an Android phone or tablet takes about 3 minutes. This guide covers the Gmail app (most common on Android) and the Samsung Email app, with step-by-step instructions. We recommend IMAP so your email syncs across all devices.

01. What You'll Need

Before you start, gather these three pieces of information:

• Server hostname - looks like web150.ultrawebhosting.com (the number varies). Find it in your client area under your hosting service details
• Email address - the full address (e.g., info@yourdomain.com)
• Email password - the password set in cPanel > Email Accounts (not your cPanel login)

02. Set Up in Gmail App

The Gmail app on Android can handle non-Gmail accounts. Here's how:

1. Open Gmail - tap the menu (three lines) > Settings > Add account
2. Select "Other" - do not select Google, Yahoo, or Outlook. Tap "Other" at the bottom
3. Enter your email address - type the full address and tap Next
4. Select IMAP - when asked for account type
5. Enter your password - the email account password from cPanel
6. Incoming server settings:
   • Server: yourserver.ultrawebhosting.com
   • Port: 993
   • Security type: SSL/TLS
7. Outgoing server settings:
   • Server: yourserver.ultrawebhosting.com
   • Port: 465
   • Security type: SSL/TLS
   • Require sign-in: Yes (checked)
   • Username: your full email address
   • Password: same password
8. Tap Next - set your sync frequency and display name, then tap Next to finish

03. Set Up in Samsung Email

Samsung devices come with a separate Email app (not Gmail). The setup is similar:

1. Open Email app - or go to Settings > Accounts > Add account > Email
2. Enter your email and password - tap "Manual setup" (not "Sign in")
3. Select IMAP account
4. Incoming server settings:
   • Email address: your full email address
   • Username: your full email address
   • Password: your email password
   • IMAP server: yourserver.ultrawebhosting.com
   • Security type: SSL/TLS
   • Port: 993
5. Outgoing server settings:
   • SMTP server: yourserver.ultrawebhosting.com
   • Security type: SSL/TLS
   • Port: 465
   • Require authentication: Yes
   • Username: your full email address
   • Password: same password
6. Tap Sign in - the app will verify the connection

04. Other Email Apps

The settings are the same for any Android email app. Here's the universal reference:

Incoming Mail:
  Type: IMAP
  Server: yourserver.ultrawebhosting.com
  Port: 993
  Security: SSL/TLS
  Username: your full email address
  Password: your email password

Outgoing Mail:
  Server: yourserver.ultrawebhosting.com
  Port: 465
  Security: SSL/TLS
  Authentication: Required
  Username: your full email address
  Password: your email password

Popular Android email apps that work with these settings include: Gmail, Samsung Email, Spark, BlueMail, K-9 Mail, and Aqua Mail.

05. Troubleshooting

"Couldn't Sign In" or "Authentication Failed"

• Username - must be the full email address, not just the name before @
• Password - try resetting it in cPanel > Email Accounts
• IP blocked - too many wrong password attempts trigger a firewall block. Visit my.ultrawebhosting.com on the same connection to unblock, or switch to cellular data temporarily

Certificate Error or Security Warning

Change the server to your server hostname (webXXX.ultrawebhosting.com) instead of mail.yourdomain.com. The server hostname always has a matching SSL certificate.

Can Send but Not Receive (or Vice Versa)

Check the incoming and outgoing settings separately. The most common issue is wrong port numbers or missing authentication on the outgoing server.

Email Not Syncing or Slow to Update

Check your sync frequency: Gmail app > Settings > your account > Sync frequency. Set it to 15 minutes or "Push" if available. Also check that battery optimization isn't killing the email app in the background (Settings > Apps > your email app > Battery > Unrestricted).

For more detailed email troubleshooting, see our Email Troubleshooting Guide.

Quick Recap: Android Email Setup

If you only do 5 things from this guide, do these:

1. Use IMAP - keeps email synced across all your devices
2. Use your server hostname - webXXX.ultrawebhosting.com for both servers
3. IMAP port 993, SMTP port 465 - both with SSL/TLS
4. Full email address as username - not just the part before @
5. Tap "Manual setup" - don't let the app auto-detect settings

Last updated March 2026 · Browse all Email articles · See also: iPhone Setup | Outlook Setup