Server does not support TSL Connections

I received an error message when checking my email "Server does not support TSL Connections." what does this mean?

This error will occur when a new security certificate has been installed on the server and you have the old security certificate still setup in your email client.
This can happen from time to time while we stay on top of security.

To correct this you will just need to remove the old security certificate from your email client then install the new one.

As an alternative you may disable it in your email client.


  • 155 Users Found This Useful

Was this answer helpful?

Related Articles

Emails Bouncing Back

If emails sent to your account bounce back to the sender with the following message...A message...

Why aren't my sent emails showing up in my sent folder?

Often when we setup our iPhones and iPads we do not complete the process to truely map the phone...

What does POP3 stand for?

POP3 stands for Post Office Protocol version 3, which is the generally accepted protocol used for...

Outlook: Unable to logon to the server using Secure Password Authentication

Outlook Express is setup to use Secure Password Authentication. Go to 'Tools' -> 'Accounts...'...

Cannot write to cache directory /tmp/horde

When I try to access web mail in the cpanel and get this messageA fatal error has occurred...