Server does not support TSL Connections

I received an error message when checking my email "Server does not support TSL Connections." what does this mean?

This error will occur when a new security certificate has been installed on the server and you have the old security certificate still setup in your email client.
This can happen from time to time while we stay on top of security.

To correct this you will just need to remove the old security certificate from your email client then install the new one.

As an alternative you may disable it in your email client.


  • 155 Users Found This Useful

Was this answer helpful?

Related Articles

How can I report someone that is spamming me?

If you have an account with us and continue to get spam'd there are a few steps you can take....

Outlook: Your POP3 Server Has Not Responded or TCP/IP Error

-------------------------------------------------------------------------------- When you...

Why aren't my sent emails showing up in my sent folder?

Often when we setup our iPhones and iPads we do not complete the process to truely map the phone...

How to use Gmail for email with a hosting account with us

cPanel MX records Introduction To update your MX records with this Domain Name System (DNS)...

Does email on the server count towards my allotted space?

Yes. Any e-mail you have stored on the server counts as storage for your account. This is one...