Server does not support TSL Connections

I received an error message when checking my email "Server does not support TSL Connections." what does this mean?

This error will occur when a new security certificate has been installed on the server and you have the old security certificate still setup in your email client.
This can happen from time to time while we stay on top of security.

To correct this you will just need to remove the old security certificate from your email client then install the new one.

As an alternative you may disable it in your email client.


  • 155 Users Found This Useful

Was this answer helpful?

Related Articles

Why can I not connect to the mail server?

There are several reasons why you may not be able to connect to the POP3 server, and thus, not be...

Outlook: Error Message: 0x800CCC0B

First try restarting your computer. If the error persists try removing the mail account from your...

Why does my form not send email?

To help prevent unauthorized users from abusing our system you must create the email account in...

Outlook: Error Message: An Unknown Error Has Occurred

When you attempt to send a message in Outlook Express, you may receive the following error...

Why can I not send email?

It is possible your internet service provider may be blocking you from sending email outside of...