Server does not support TSL Connections

I received an error message when checking my email "Server does not support TSL Connections." what does this mean?

This error will occur when a new security certificate has been installed on the server and you have the old security certificate still setup in your email client.
This can happen from time to time while we stay on top of security.

To correct this you will just need to remove the old security certificate from your email client then install the new one.

As an alternative you may disable it in your email client.


  • 155 Users Found This Useful

Was this answer helpful?

Related Articles

Cannot write to cache directory /tmp/horde

When I try to access web mail in the cpanel and get this messageA fatal error has occurred...

Receiving reported error (0x80042108)

This error can occur for many reasons. We have found it is most common when your inbox needs to...

Outlook: Error 0x800C013B When You Attempt to Send a Message

When you try to send a message in Outlook Express, you may receive the following error message:...

Do you support IMAP?

Yes! We support IMAP. You can also set your mailbox to whatever size you like, which uses your...