Server does not support TSL Connections

I received an error message when checking my email "Server does not support TSL Connections." what does this mean?

This error will occur when a new security certificate has been installed on the server and you have the old security certificate still setup in your email client.
This can happen from time to time while we stay on top of security.

To correct this you will just need to remove the old security certificate from your email client then install the new one.

As an alternative you may disable it in your email client.


  • 153 Users Found This Useful

Was this answer helpful?

Related Articles

How can I create email aliases?

An email alias is a name@yourdomain.com that does not have a corresponding POP3 box set up. For...

Outlook: The Message Could Not Be Sent - An Error Has Occurred

When you try to send an e-mail message, you may receive the following error message: The message...

What is POP3 Email and why do I need it?

A POP3 email address is a standard email address, such as the one you may already have with your...

Why does my form not send email?

To help prevent unauthorized users from abusing our system you must create the email account in...

Outlook: Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail

When you try to send and receive e-mail, you may receive one of the following error messages:...