Outlook: Error Message: 0x800CCC0B

Outlook Error 0x800CCC0B

 

Error 0x800CCC0B in Microsoft Outlook typically indicates a server or connection problem that is preventing Outlook from completing the send or receive operation. Here is how to resolve it.

 

Step 1: Restart Your Computer

This error can be caused by a stuck Outlook process or a temporary network glitch. A restart clears both and resolves the issue in many cases.

 

Step 2: Remove and Re-add the Mail Account

If the error continues after restarting, try removing the email account from Outlook and setting it up again:

  1. In Outlook, go to File > Account Settings > Account Settings
  2. Select the affected email account and click Remove
  3. Close and reopen Outlook
  4. Add the account again with the correct settings

 

Correct Email Settings for Ultra Web Hosting

  • Incoming server: mail.yourdomain.com
  • Incoming port: 993 (IMAP/SSL) or 995 (POP3/SSL)
  • Outgoing server: mail.yourdomain.com
  • Outgoing port: 465 (SSL) or 587 (TLS)
  • Username: Your full email address (user@yourdomain.com)
  • Authentication: Required for both incoming and outgoing

 

Step 3: Check for Conflicts

This error can also be triggered by antivirus software that scans email traffic, or by a VPN connection that interferes with mail ports. Try temporarily disabling these to isolate the problem.

 

For a step-by-step guide on configuring Outlook for your hosting account, visit our video tutorials page. If the problem persists, contact our support team for assistance.

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