Why can I not send email?

Article Updated

This article has been consolidated

Sending issues are covered in our Email Troubleshooting Guide.

Short answer: Check SMTP settings (port 465, SSL, authentication required), verify your password, and make sure your IP is not blocked. Try sending from Webmail first to isolate the issue.

View Email Troubleshooting Guide
  • 483 Users Found This Useful

Was this answer helpful?

Related Articles

What is the path to sendmail?

Email & Webmail | Updated 2026 The path to sendmail on Ultra Web Hosting servers is...

Do you support IMAP?

Email & Webmail | Updated 2026 Yes, all Ultra Web Hosting plans include full IMAP...

Outlook: A Filtering Error Has Occurred -199

Email | Updated 2026 Quick Answer Error -199 is a message rule or filtering issue within...

How to Set Up Email in Microsoft Outlook

Email & Webmail | Updated March 2026 Setting up your Ultra Web Hosting email in Microsoft...

Outlook: Cites Error Number 0x80004005 When You Try to Receive E-mail

Email | Updated 2026 Quick Answer Error 0x80004005 usually indicates corrupted Outlook...



Save 30% on web hosting - Use coupon code Hosting30