Why can I not send email?

Article Updated

This article has been consolidated

Sending issues are covered in our Email Troubleshooting Guide.

Short answer: Check SMTP settings (port 465, SSL, authentication required), verify your password, and make sure your IP is not blocked. Try sending from Webmail first to isolate the issue.

View Email Troubleshooting Guide
  • 483 Users Found This Useful

Was this answer helpful?

Related Articles

Outlook: A Filtering Error Has Occurred -199

Email | Updated 2026 Quick Answer Error -199 is a message rule or filtering issue within...

Email Troubleshooting Guide

Email & Webmail | Updated March 2026 Email problems are the most common support...

How do I make Outlook leave a copy of my messages on the server?

Email & Webmail | Updated March 2026 If you use POP3 in Outlook, messages are downloaded...

Importing and Exporting Email in Horde

Email | Updated 2026 Horde webmail includes import and export features for moving email...

How to Set Up Email on Android

Email & Webmail | Updated March 2026 Setting up your Ultra Web Hosting email on an...



Save 30% on web hosting - Use coupon code Hosting30