How do I create a helpdesk ticket?

You may create a helpdesk ticket at any time by visiting https://my.ultrawebhosting.com and selecting "Open Ticket". From that page select the department you would like to submit a ticket to.



 


 

 
  • 513 Users Found This Useful

Was this answer helpful?

Related Articles

I can not get the transfer authorization email can it be forwarded to a different email address?

The authorization has to be authorized by the registered contact for the domain. We cannot change...

Is it possible to make a cron to backup my database at specific times?

Yes, this can be very useful for forum/message board sites with large databases. In your control...

Why can I not ping my domain?

For security purposes we have closed off the ICMP port which is used for ping.

What is this Code 304 appearing in my stats?

304 is typically sent as a header if a visitor re-requests a document and the document has not...

Do you have a firewall?

Yes, our servers have firewalls. For security we close off unused ports and update the server...