There has been a critical error on this website

There has been a critical error on this website.

If you receive this error message on your WordPress site then you'll need to disable all active plugins. Start by logging into your control panel. Control panel login credentials are in your welcome email under the section titled "Hosting Account Login Details".

Once logged in, click the "phpMyAdmin" icon. Click on the name of the Wordpress database that your site uses. (If you're not sure, edit the wp_config.php file in your site directory. The database name will be listed in that file next to define( 'DB_NAME'.

In phpMyAdmin navigate to the options table. It will be named "wp_options" or a variant of that. For example "wphd_options" or "wpoq_options".

Navigate to page 2 or 3 and edit the "active_plugins"  table. Remove everything in the "option_value" field. Click the "Go" button to save.

You should now be able to access your WordPress administrative area. Once in the admin area you can re-enable the plugins that your site requires.

 

 

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