JetPack server was unable to connect with your site

"Error Details: The Jetpack server was unable to communicate with your site https://yoursite.com[HTTP 403]. 

Open File Manager in your control panel with our services. Navigate to the public_html folder by clicking on the public_html text. Click "Settings" in the upper right corner and enable "Show Hidden Files" then save.


Click on the .htaccess file then click the "Edit" button. Edit the .htaccess file and add the following code to the very bottom and save...

<FilesMatch "xmlrpc\.php$">
Allow from 192.0.82.250
Allow from 192.0.83.250
Deny from All
</FilesMatch>


Once you've added the code, try again to connect to your site. If you're still having trouble, please contact Ultra support.

 

  • 2 Users Found This Useful

Was this answer helpful?

Related Articles

504 error - Are you sure you want to do this?

In wordpress if you receive either of the following errors when trying to upload a theme... 504...

Quickly Disable All WordPress Plugins via phpMyAdmin

Before beginning, be sure to have a backup of your database. You may backup your database by...

The WordPress app doesn't work with my website

The WordPress app utilizes the xmlrpc.php file on your account put there by WordPress. However, a...

Unable to create directory uploads/ Is its parent directory writable by the server?

Unable to create directory... Is its parent directory writable by the server? This error can be...

Wordpress Error Missing a temporary folder

The "Missing a temporary folder" error in WordPress is caused by incorrect PHP settings on your...