JetPack says my website is offline

WordPress | Updated 2026
Quick Answer

JetPack's uptime monitor can report false "offline" alerts when our server firewall temporarily blocks Automattic's monitoring IPs, or during brief server maintenance. If your site loads normally in a browser, the alert is a false positive. You can verify your site status using our Up or Down checker.

For JetPack firewall issues and whitelisting:

Blocked by JetPack - Troubleshooting Guide

This article has been consolidated into our JetPack troubleshooting guide for easier reference.

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