If you want to use a domain registered through Ultra Web Hosting with a Wix website, you need to update your domain's DNS records to point to Wix's servers. There are two methods: pointing nameservers (full DNS control goes to Wix) or adding DNS records (you keep DNS control with us).
Use DNS records, not nameservers, if you host email with us
If you have email accounts on your Ultra Web Hosting hosting plan, do NOT change your nameservers to Wix. Doing so will break your email. Instead, add Wix's required DNS records (A record and CNAME) while keeping your nameservers pointed to us. This lets your website load from Wix while your email continues to work through our servers.
01. Method 1: Change Nameservers to Wix
This method gives Wix full control of your domain's DNS. Use this only if you do NOT have email or any other services hosted with us.
- Log into Wix and go to your site's Dashboard > Settings > Domains
- Click "Connect a domain you already own"
- Choose "Point nameservers" and note the Wix nameservers provided
- Log into your Ultra Web Hosting client area at my.ultrawebhosting.com
- Go to Domains > My Domains and click on your domain
- Click "Nameservers" in the sidebar
- Replace the nameservers with the ones Wix provided
- Click "Change Nameservers"
Propagation takes up to 48 hours. See DNS Changed But Site Not Showing for more on propagation.
Changing nameservers to Wix means ALL DNS for your domain is managed by Wix, including MX records (email). If you have email accounts hosted with us, your email will stop working. Use Method 2 instead.
02. Method 2: Point DNS Records (Recommended)
This method keeps your nameservers with Ultra Web Hosting and only points the website to Wix. Your email and other DNS records continue to work normally.
- Log into Wix and go to Dashboard > Settings > Domains
- Click "Connect a domain you already own"
- Choose "Point DNS records"
- Note the A record IP address and CNAME value Wix provides
- Log into cPanel at my.ultrawebhosting.com
- Go to Domains > Zone Editor
- Edit the A record for your domain (the one with just your domain name, no prefix) and change the IP address to the one Wix provided
- Add or edit a CNAME record for
wwwpointing to the value Wix provided - Click "Save"
Go back to Wix and click "Verify" once the records are saved.
03. Important: Email Considerations
If you use email on your hosting account (you@yourdomain.com):
- Method 2 is safe - Your MX records stay with us, email keeps working
- Method 1 will break email - Unless you manually recreate your MX records in Wix's DNS panel
- Check your MX records after any DNS change: cPanel > Email > Email Deliverability
For more on MX records, see How to Change Your MX Records.
Need Help With DNS Changes?
If you are not sure which DNS records to change or want us to handle it for you, open a ticket.
Open a Support TicketQuick Recap
- Two methods - Change nameservers (full control to Wix) or add DNS records (keep control with us)
- Use DNS records (Method 2) if you host email with us
- Get the required values from Wix - Dashboard > Settings > Domains
- Update records in cPanel Zone Editor - A record and CNAME for www
- Allow 48 hours for propagation
Connecting your domain to external services · Last updated March 2026 · Browse all General articles
