My site was hacked

General | Updated 2026

If your website has been hacked, defaced, or is redirecting to spam sites, take action immediately. Change your passwords first, then follow our recovery guide to clean up and secure your site.

01. WordPress Sites

WordPress sites are the most common target. We have a detailed step-by-step recovery guide: How to Fix a Hacked WordPress Site. This covers identifying the compromise, removing malicious files, cleaning the database, and hardening the site against future attacks.

02. Other CMS Platforms

The same principles apply to any CMS:

  1. Change all passwords (cPanel, FTP, email, CMS admin, database)
  2. Update the CMS to the latest version
  3. Update all plugins, themes, and extensions
  4. Remove any plugins or themes you do not use
  5. Check for suspicious files - Look for recently modified PHP files, especially in upload directories
  6. Scan for malware - cPanel includes a virus scanner under Security > Virus Scanner
  7. Restore from a clean backup if available - See How to Back Up Your Website

03. Prevent Future Hacks

  • Keep everything updated - CMS, plugins, themes. Outdated software is the #1 attack vector.
  • Use strong, unique passwords for every account
  • Install a security plugin - Wordfence for WordPress, or similar for your CMS
  • Enable two-factor authentication on your CMS admin login
  • Remove unused plugins and themes - Even deactivated plugins can be exploited

For comprehensive WordPress security, see WordPress Security: The Complete Hardening Guide.

Need Help Cleaning Up?

If you cannot clean the hack yourself or keep getting re-infected, our team can investigate and help restore your site.

Open a Support Ticket

Quick Recap

  1. Change ALL passwords immediately - cPanel, email, CMS, database
  2. Follow our WordPress hack recovery guide for WordPress sites
  3. Update everything - CMS, plugins, themes
  4. Scan for malware and remove suspicious files
  5. Restore from a clean backup if available

Security incident response · Last updated March 2026 · Browse all General articles

  • 679 Users Found This Useful

Was this answer helpful?

Related Articles

Are the supported features apps included in hosting plans?

Article Updated This article has been consolidated Feature details are covered in our...

Can I install forums or blogs?

Purchase Questions | Updated 2026 Yes. All Ultra Web Hosting plans support popular forum,...

Do you support Curl?

Purchase Questions | Updated 2026 Quick Answer Yes, cURL is fully supported on all Ultra...

Can I Have an Account Without a Domain

Purchase Questions | Updated March 2026 Yes. You can sign up for a hosting account without...

What are the fees for a new domain name?

Domains | Updated 2026 Quick Answer Domain registration starts at $9.95/year for .com...



Save 30% on web hosting - Use coupon code Hosting30