You may have the IP cached of the previous server on your system. Try a reboot. If you run WinNT, Win2K or WinXP open a command prompt and type ipconfig /flushdns. If this still does not resolve the issue contact our customer service and we will be happy to investigate.
If your account was recently canceled this can occur as well.
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The best source is the support forums for the particular app. You can also check the following...
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Create an .htaccess file in the directory needed and add the following: AddHandler...
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