Knowledgebase

The following is a great way to verify a MySQL / MariaDB database connection issue. Create a file with with the name ultra-db-connect-test.php and populate it with the following information being sure to update the top four variables to your environment and run :

<?php
 $dbname = 'name';
 $dbuser = 'user';
 $dbpass = 'pass';
 $dbhost = 'host';
 $connect = mysql_connect($dbhost, $dbuser, $dbpass) or die("Unable to Connect to '$dbhost'");
 mysql_select_db($dbname) or die("Could not open the db '$dbname'");
 $test_query = "SHOW TABLES FROM $dbname";
 $result = mysql_query($test_query);
 $tblCnt = 0;
 while($tbl = mysql_fetch_array($result)) {
   $tblCnt++;
   #echo $tbl[0]."<br ?---->\n";
 }
 if (!$tblCnt) {
   echo "No Tables Found<br />\n";
 } else {
   echo "There Are $tblCnt Tables<br />\n";
 }

For additional information regarding PHP and modules on the server create a file with the name ultra-php-info.php and populate it with the following information :

<?php
 
 // Show all information, defaults to INFO_ALL
 phpinfo();
 
 // Show just the module information.
 // phpinfo(8) yields identical results.
 phpinfo(INFO_MODULES);
 
 ?>

Sometimes you may need a different version of PHP, to switch PHP version log into your hosting control panel and click Select PHP Version.

If MySQL is giving you trouble, Ultra Web Hosting will be able to help you identify and resolve the issue. Click here to contact our support department.