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Stopping cPanel Backups From the Command Line
From time to time the cPanel backup system may run longer than expected and begin affecting website performance during business hours. If you have SSH access (or your hosting provider can run these for you), the following commands will stop the backup processes.
Kill All Backup Processes
/scripts/killacct --force backup
killall cpbackup
killall gzip
If the above does not fully stop the backup, you can also try:
ps aux | grep -i backup | grep -v grep | awk '{print $2}' | xargs kill -9
When to Use This
Only kill backup processes if they are actively causing performance problems for live websites. Backups are important and should be allowed to complete under normal circumstances. If your backups are consistently running too long, it may indicate that your account is very large or that the backup schedule needs adjustment.
Adjusting Backup Schedule
If you are a reseller or have WHM access, you can adjust when backups run by going to WHM > Backup Configuration. Schedule backups during off-peak hours (typically 1 AM to 5 AM) to minimize impact on your websites.
If you do not have SSH or WHM access and are experiencing performance issues from backups, open a support ticket and we will handle it.
