Blocked by JetPack

If you have access to your site and you’ve not been blocked, you can enter your IP or IPv6 address(es) by going to Jetpack → Settings → Protect → Configure.

Click here to discover your IP address.

If you are blocked from entering your site, you can enter the IP or IPv6 address(es) via WordPress.com by visiting My Sites → Settings → Security → Whitelist.

You can also whitelist one IP address by setting it as theJETPACK_IP_ADDRESS_OK constant in your wp-config.php

define('JETPACK_IP_ADDRESS_OK', 'X.X.X.X');


You can find your IP by visiting any of the following sites:
http://www.whatsmyip.org

Be sure to replace X.X.X.X with your own IP address.

You may also try disabling Jetpack temporarily. To do this, go to Jetpack > Settings > General and uncheck the box next to Enable Jetpack.

 

Contact Jetpack support. If you have tried the above steps and you are still blocked by Jetpack, you can contact Jetpack support for help. They will be able to investigate the issue and help you to resolve it.

 

Contact Ultra. If you've tried all of the above steps and the error is still occurring, you may need to contact our award winning support for assistance. They may be able to help you identify and resolve the issue.

 

Ultra is one of the leading WordPress hosting companies. If your WordPress site is loading slowly you need to give us a free 45 day trial! We have WordPress optimized hosting specifically for your needs.
Click here to get started.

 

  • 313 Users Found This Useful

Was this answer helpful?

Related Articles

The WordPress app doesn't work with my website

The WordPress app utilizes the xmlrpc.php file on your account put there by WordPress. However, a...

Not Receiving Form Email Through WordPress - SMTP

For anti-spam reasons be sure that the email address you are using to send from, exists in your...

Elementor - Critical Error with both Elementor and Elementor Pro plugins enabled

Running Elementor and Elementor Pro simultaneously can be memory-intensive. Elementor and...

JetPack server was unable to connect with your site

"Error Details: The Jetpack server was unable to communicate with your site...