Mailbox shows email but I do not see any

Missing email in inbox. Your inbox size shows email but you do not see any.

From time to time we see an issue with an email account's inbox losing it's permissions. For such a case, log into your hosting control panel, go to the email accounts area, and change the password for the email account in question. This will correct the permissions of the account and the email may re-appear.

  • 134 Users Found This Useful

Was this answer helpful?

Related Articles

Are the master mail account and system account password the same?

Yes. Changing your system password will change your master email account password.  

Why can I not send email?

It is possible your internet service provider may be blocking you from sending email outside of...

Do you support IMAP?

Yes! We support IMAP. You can also set your mailbox to whatever size you like, which uses your...

Setting Up Email on an iPhone or iPad

Tap SettingsTap Accounts & PasswordsTap Add Account Tap Other (bottom)Tap Add Mail Account...

Server does not support TSL Connections

I received an error message when checking my email "Server does not support TSL Connections."...